The Public Transport Victoria (PTV) iPhone app is your one-stop-shop for Victorian public transport journey planning information and is free to download from the iTunes Store.
Offline mode is not available in this app. The app is online only and requires an internet connection. This means the app always provides you with the most up-to-date public transport information.
- minor enchancements
Ratings and Reviews
Not the right timing
Hello, yesterday the 10th of November 2018, my mom couldnt pick me up from work which I finished at 6pm so I dicided to catch the Bus No. 20 it goes all the to Sharland rd, where I live so I checked the arrival time from the App, which said it will arrive at 6:27pm So I reached around 6:12pm at the bus stop located in Moorabool st near Market square shopping centre Geelong. After 30 mins no bus came, so I checked the other time from the app which was 6:52pm so I thought may be there is some problem with the first bus so I'll wait for the next one, the time is now 7:00pm still no bus appeared, after waited for almost an hour I had no other choice but to catch bus 22 which goes all the way from Anakie road, After 45 mins of ride I stopped at corio shopping centre since it goes to different direction than my house,than I had to call a friend to pick me up from corio shopping centre and drop me home, since my mom was not available. I ended up arriving home around 8:15pm so it took me more than 2 hours to get home. Later that night I found out the the last Bus 20 comes at 5:45 pm weekends. I didnt know that I thought I will download the app and find out the timing since in bus staion located in Moorabool st, Geelong. there is no timetable for bus 20 while there is timetables for all other buses. Over all it Was a nightmare! Thanks
Can’t even complaint from the complaint feature
I was trying to write the complaint below, from ‘Non App Feedback’ section. It wasn’t taking my response. So I went to ‘App Complaint’ to write about it. Ironically it didn’t work as well. And said, Background Server unavailable. So I ended up here. I wonder, if this feature was there on the first place or it was just for show off.
Original complaint, “I’ve been waiting in front of A’Beckett Street bus stop till 6:35 am. The 6:43 am bus to Sunshine didn’t show up at all. In the app, before I stood in the stop, it was showing 8 mins to come and it just keep on adding a minute or 2 every time. And the 6:59 am service came 10 mins late. It took me almost 40 mins to get a bus. And this isn’t for the first time. Route 220 is the most unreliable service of PTV, since I take the bus 5 times/week for round trips from City to Footscray. I hope, proper concerns will take initiative to improve this bus service.”
App not worth the money (and it was free)
I’m writing this review in the 30+ minutes I have to wait in 30 degree sunshine because of this app.
It wasn’t because some times the scheduled bus doesn’t show up in the app.
It wasn’t because a scheduled bus shows as being a long time away from coming then mysteriously travels 20 minutes in 2 minutes as if it has driven through a wormhole (according to the app).
It’s because you keep swapping the direction on any bus stops saved as favourites. Take today for example. My train was approaching Cheltenham. I consult the favourite bus stops as saved in the PTV app to see which bus is heading to where I want to go. Bus from Cheltenham says 4 minutes, bus from Mentone says 10 minutes. So I get off at Cheltenham. Bus doesn’t arrive, but two arrive in quick succession going the opposite direction. I check the app again... the favourite is showing buses going the other way. Check the way I want to go for the next bus... 32 minutes (this constitutes acceptable bus frequency in peak hour here but that’s a hot take for another time). Now I’m sweating my ring out thanks to the PTV app.
So to summarise:
• Ensure all services are tracked on the app,
• Improve real time tracking of buses to eliminate latency,
• For the love of all that is good in the world DON’T SWAP THE ROUTE DIRECTION FOR THE FAVOURITES!
- Public Transport Development Authority
- 26.5 MB
- Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Public Transport Victoria
Up to six family members will be able to use this app with Family Sharing enabled.