Get on board with the latest update of Metro’s app – Metro Notify 2.1. Download now to receive live updates pushed to your device directly from Metro’s train control centre.
The app allows you to personalise Metro’s live service updates to receive the information you want at the times that you need it.
Some of the features include:
‘My Trips’ allows you set up your stations as well as lines so you can receive the next four timetabled services from your chosen stations and will show alerts for your chosen lines
A ‘Morning Update’ which assures you that your selected line/s is running a ‘good service’
An ‘Info’ section with more room for better travel advice and special event information, complete with badge icons when content is updated
Please note that the next four timetabled departures will only be provided when line status is listed as good service. If you are travelling from a station that has multiple lines running though it make sure to select all relevant lines to ensure you get all the timetabled services running through your station.
The push notifications are defined by the following travel categories which advise on the best action for you to take:
Good Service – trains are currently running on time to five minutes.
Minor delays – journey time may be increased with trains experiencing delays between five to 15 minutes; however stay with your planned travel.
Major delays – significantly longer journey times expected with trains delayed by over 15 minutes. Consider alternative transport where possible while we work to fix the problem.
Suspended – a section of the line has been suspended due to an unplanned disruption. Replacement buses will be used where possible, but alternative modes of transport should also be considered.
Ratings and Reviews
Doesn't actually know when trains will arrive
This app is rubbish, it has no idea. It's not actually wired into the system like you'd expect it to be, like tram tracker for example, which is brilliant. At a guess it just holds the schedules and unless some operator somewhere MANUALLY adds a notification or a delay, we don't get any updates, add to that the fact that anything 5 minutes or under isn't considered a delay (IT IS, ESPECIALLY WHEN YOU RELY ON CONNECTING TRAINS). On the upfield line today at Flemington Bridge station for example it was reporting that the line wasn't experiencing any delays and the 9:31 would arrive on time, that time passed and it moved onto reporting that the next train wasn't experiencing any delays without the 9:31 actually having arriving, minutes passed, there was an inaudible announcement over the speaker system and people were getting worried the train may have been cancelled as NO ONE understood what had been said. This is utterly useless. This app has the potential to be really great as you guys have this information, as at certain stations we get to the minute delays on those overhead boards. WHY DON'T YOU INCORPORATE THIS DATA INTO THE APP. I get daily notifications from this app that are more often than not, completely wrong which means you can't rely on them which makes the whole thing pointless
Could be a great app if it had live updates about specific pre-selected services
Just down loaded the app thinking I could get notifications about the trains I generally catch. Unfortunately it looks like the app only goes to train line and station level and you can only select brackets of time in the AM. I have evening commitments, as most people do, so being able to receive alerts about PM services would be useful too. I have the PTV app as well which shows live info about services. Why can’t there be something that combines the aim of both apps so I can set up alerts for my favourite services? For example, it would be useful to receive an alert when the 8:24 from Heathmont is cancelled so I don’t have to hang around for 30mins waiting for the next service. I could instead rush for the 8:15 or laze around the house for another 20mins doing laundry or tormenting my children. I know these seem like insignificant first world problems but that doesn’t mean I shouldn’t have first world expectations. This sort of app would really help a busy girl out.
If only it notified when there were problems!
This app is called Notify, which implies we get some sort of notification when there are delays or cancellations. Oh how presumptuous of me!
I'm signed up for weekday peak and all notifications are enabled in Settings, so it's not dumb user at work. Occasionally I get told at 7am that trains are running on time, that's nice. I don't seem to get any message if there are any delays in the morning - I make the incorrect assumption that no news is good news only to get to my station and find out about cancellations from the staff and the overflowing train carriages.
I'm yet to receive ANY afternoon peak notifications (aside from the occasional midday 'the lift is broken') and regularly find myself on a platform hearing about train cancellations, again.
If only the app did what it said it would.
Up to six family members will be able to use this app with Family Sharing enabled.