PNP – Portable North Pole‪™‬ 4+

I have been using this app for a few years now and still very happy with it. I got previously the premium version as we wanted also video with calls for the kids, and their reactions were absolutely amazing. This was one of the best surprises for the kids. We were also using the games, story telling etc in the kids section. I highly recommend this app. Even the free version is great, but of course there is less features for the fee plan. :)

Hello! Thank you very much for your five stars! We are filled with joy to know that all our efforts are reflected in the smiles of the little ones ❤️ because magic is for those who keep the Christmas spirit alive. Look forward to the surprises we'll have this year! 🎄

I have been using this app for many years now and have always been so impressed with the quality of the videos and all the features this app provides. I feel that the Interactive Videos could be better as there is too long of a pause after the kids select the options and it ruins the flow of the video a little.

Also, the Christmas just gone was the first year of Mrs Claus…don’t get me started! Her voice is so fake that even my 5year old burst out laughing at the sound of it and even to this day comes out with random sentences that she says in the video with his silly voice. In my opinion and probably numerous others out there, I would not bring back Mrs Claus. It was a big fail with her horrible voice that I will not be resubscribing this year if she is in the new videos. It’s embarrassing to even listen and watch her.

I have 3 kids and like many others that have stated in their reviews, there needs to be more new variety’s so the kids don’t get the same video with just the names changed…kids ask questions and are very clever to figure things out!

Hi there Ratachini, thank you for sharing your feelings on our videos and what you are looking for with our videos in the future. We are always happy to hear from our users, and hope that you will enjoy what we come up with this coming Christmas!

The quality of the video is amazing! Really really well done and inserting my daughters name and photo is so seamless. HOWEVER what is really disappointing is that recording her reaction to watching the video doesn’t seem to work. It’s now been over 12 hrs and the reaction is still uploading. I’ve logged in and out, updated the app (even though only purchased the app yesterday) and am on WiFi. I’m so disappointed!! I would have had my husband record her reaction on his phone if we thought it wouldn’t work. None of the help answers cover this and when I try the message option it never loads. I still recommend this as the video and recording calls is awesome (I haven’t scheduled a call yet but have recorded one) just don’t rely on the reaction to record. Please fix this!!! I’m so disappointed we haven’t recorded her first reaction

Hello! I'm really sorry to hear this, let's get things sorted out for you right away! Please contact us here: ios@portablenorthpole.zendesk.com