The RACV Car Share App allows you to find and locate a RACV Car Share vehicle across Metropolitan Melbourne vehicle to book and use for up to 4 consecutive days. This quick and easy experience allows you to search by dates and times and find available vehicles.
They can also sign up to be a user of the service via the app.
The App includes the following features/menu:
Book - search for vehicles, dates and times
My bookings - view upcoming and previous bookings
Key - Start/End booking and unlock/lock the vehicle
Account - Edit your profile information, my billing allows them to view past invoices
FAQs - quick access to frequently contact us - RACV details and Call assistance provides a direct link to the customer call centre.
App enhancements to improve customer experience.
Ratings and Reviews
I attempted to use this app to book a vehicle. Vehicles show as available and the app informed me that the booking was confirmed, however when I attempted to locate the vehicle, it was unavailable. I rang customer service who were completely unhelpful and advised me to try booking in another location, only to find that same thing occurred. Customer service could not do anything as they said “the customer is in control via the app”. We clearly are not. Do not use this service.
- Royal Automobile Club of Victoria (RACV) Ltd.
- 50.3 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- English, French
- Age Rating
- Rated 4+
- © 2018, RACV Limited
Up to six family members will be able to use this app with Family Sharing enabled.