Ryanair 4+

Well I hope the airline is happy with their day yesterday we flew from Rome to Edinburgh, caught a train from Naples at 0550 hrs to Rome paid a taxi extra to rush to airport then found after checking in flight delayed 1 hour but wait for this then stood another hour at gate then sat in plane on tarmac for a further hour and watched the baggage sat outside the plane as the captain announced there were no staff to load it. It gets better we then sat for 10 minuets on the run way as the captain announced that we needed to find another runway as the plane was too heavy. It would be comical if you didn’t have plans or hadn’t only flown to this destination for something like a work reunion for my husband to meet up old friends from 25 years ago , one of which is very ill and special to my husband. As in the end all flights delayed we then waited for our pre booked rental for 1.5 hrs needless to say 5 hours late in total the reunion was finished. No apologies from airline. As we are from Australia we have no need and will never use Ryan air again and would never recommend it. Not cheap and cheerful as refreshments in airport expensive and temp hot bathrooms closed, less than third world countries

I’ve read a ton of reviews about having to print off the boarding pass because the app wouldn’t show them.
Well, I decided to have a go anyway and downloaded the app, which for my surprise, contains all my flight info INCLUDING the boarding pass.
That’s what I needed. So far so good

I’m sure you all understand where there are cheap flights, there are massive company issues, the staff at Stanstead airport for Ryanair had poor communication. We were passed back and forth from one desk to another and back again. Our flight was canceled, due to weather, understandable yes but we stood in line for 3 hours to book a new flight, the guy who served us told us to come back tomorrow and he will check us in, then he served us that next day so I presented to him saying okay we are here to check in and he started yelling at me saying I told you to do that yesterday but I was unsure of where to go, so I asked about 3 different people and got told 3 different things. I could go on and on, but everyone will have their own opinion so what’s the point.

Absolutely disgusted with this airline service.