Description

ServiceM8 is the app for trade contractors and field service businesses. With powerful communication, scheduling, quoting, job management and invoicing, ServiceM8 will help your business thrive.

Whether you’re in Plumbing, Electrical Contracting, HVAC, Pest Control, Appliance Repair, IT, Cleaning, Security or Pool Care, if you manage jobs and staff in the field, ServiceM8 can help you eliminate paperwork, provide better service, and get paid faster.

If your business:
• Consistently loses paperwork
• Misses client appointments
• Struggles to keep track of staff and jobs
• Has trouble maintaining service levels
• Is slow to quote and invoice, or
• Feels chaotic and stressful

ServiceM8 can help - We’ve helped thousands of businesses in over 30 countries process millions of jobs and invoices.

ServiceM8 can transform the way you manage jobs, staff, customers and invoicing - freeing you from paperwork to run a more productive and professional business, and enjoy a better lifestyle.

Download the app and tap ‘Try Demo’ for a test-drive (no sign-up required).

What is ServiceM8?

ServiceM8 is cloud-based software designed to help field service businesses manage all aspects of their work, from a client’s first call through to scheduling, quoting, job management, invoicing and payment. From there, ServiceM8 integrates with leading accounting packages like Xero, MYOB & Quickbooks Online, forming an end-to-end field service package.

Field staff use the ServiceM8 app for iPhone, iPad and Apple Watch, and office staff can access ServiceM8 using their Mac or PC.

ServiceM8 is ideal for field service businesses with a high-turnover of relatively small jobs, and ranging in size from sole operators up to 30 staff. Industries such as:

• Plumbing
• Electrical contracting
• HVAC
• Pest control
• Appliance repair
• Locksmithing & security
• Cleaning
• Pool care
• Lawn & garden care
• IT
• General repair & property maintenance
• Fire safety
• Carpet care

ServiceM8 also has a Franchise Management Solution for field service franchises.

Job management
• Manage jobs from start to finish.
• Access all client and job details in the field.
• Ensure job quality & consistency with built-in checklists.
• Capture electronic signatures from clients.

Communication
• Connect your office, field staff and customers.
• Email and text clients directly from the app.
• Save time with email and text templates.
• Send On-the-Way text messages to customers.
• Automate booking reminders and follow-ups to customers.

Scheduling
• Staff can view their schedules and job info, anywhere.
• Real time map view of staff and job locations.
• Instant dispatch for urgent jobs.
• Staff receive push notifications about schedule changes.
• Automatic ‘next-job’ reminders keep staff on schedule.

Quoting & Invoicing
• Create professional PDF quotes and invoices on site.
• Email or text quotes and invoices to clients from the app.
• Customers can view quotes & pay invoices online.
• Staff can take payment on site, through the app.

Job history
• Access a full history of work done for every client.
• Attach notes, photos, videos, emails & messages to jobs.
• Automatic back-up and secure cloud storage.

Add-ons & integrations
• Extend ServiceM8’s functionality with a range of add-ons.
• Connect ServiceM8 with your accounting package.

Pricing
• Four capped plans to choose from to suit your business size & requirements
• Plans bundle jobs, SMSs & add-ons into a monthly price
• No contracts, setup fees, or ‘per-user’ fees
• Unlimited staff & storage
• 14-day free trial

Support
• Free, 24/7 email and chat support.
• Online Help Centre with articles and videos.
• Global network of ServiceM8 Partners offering setup services.

Download the app and tap ‘Try Demo’ to test-drive ServiceM8 (no sign-up required).

The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.

What's New

Version 6.0.5

Minor fixes and improvements

Ratings and Reviews

4.5 out of 5

85 Ratings

85 Ratings

Simply Brilliant !!! 10* if I could.

Ssukar

Great app, literally helping me transform my business from a good business to a world class business. Intuitive, easy to use and great customer support.
May not tick all the boxes right now, but the development team seems to be adding features regularly. This is perfect for small businesses growing, because you get the basics covered right away and grow your systems as the features come in. You won’t feel overwhelmed.

Strong concept through and through

Lawrence m

If this company lists I’d like to buy shares. Great intuitive workflow. You pick it up, use it, having read no manuals, and after a day or two think you’ve been using it forever. Cheers.

Great app

Crazykleetus

After recent update some of my completed invoices are jumping straight over to the paid invoice section. I can't track my invoices correctly now. Invoices may not get paid and I won't even know it.

Developer Response

Hello,

Sorry to hear your having issues, Invoices going directly to paid is actually a ServiceM8 Online setting, not related to the ServiceM8 app. The main reason this might happen is if your accounting package has been disconnected from your ServiceM8 account.

If you can reach out to our support team at support@servicem8.com , we can help you get this resolved.

Thanks,
ServiceM8

Information

Seller
Eroldawn Pty Ltd
Size
30.2 MB
Category
Business
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© ServiceM8®
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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