Shahid - ﺷﺎﻫ‪ﺪ‬ 4+

The app itself is working mainly fine, minor glitches happen every now and then, but I can easily ignore them.
My comments is regarding contents:
- the number of new Egyptian series or movies is low or not updating regularly, since last month Ramadan, very few new Egyptian series have been added.
- Also we are lacking the contents that are suitable to all family members (including kids), most of new Egyptian series are either horror or inappropriate for kids.. we miss these shows suitable for the whole family.
- I am also requesting to increase the Egyptian library, as I assume it’s the most watched by most viewers. This library needs to have Egyptian latest movies, some talk shows, latest series, some of sport shows… and so on.. this will enrich and boost this app strongly..

The overall of my satisfaction is above average, but of course it can be excellent if you consider the suggestions in my review.

Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem.
Please reach us anytime at care@shahid.net and make sure to provide us with your issue.

We would like to hear from you again after solving your issue.

My mum has been talking about this app for awhile so I decided to download it on my phone and buy a subscription (it was about $300 I’ve never spent that much on an app) and I wanted to surprise her by going onto her phone and downloading the app so she can have all the unlocked movies and shows but to my surprise everything is locked?! Even though I paid about $300 dollars I go back on my phone and everything is unlocked I’m very disappointed it’s my account I paid for it I just wanted to share it with my mother I thought maybe my mum phones is not working so I tried to login through my iPad and everything is still everything is locked even tho I paid the subscription through my account very confused by this app it screams scam please be careful when purchasing.

Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem.
Please reach us anytime at care@shahid.net

We would like to hear from you again after solving your issue.

Every time we try to stream to our tv, it doesn’t work! All our devices and apps are up to date. This is very annoying considering it’s a paid app! Only way to stream is with connecting laptop with a hdmi cable to the tv. Please fix this to allow streaming or we will subscribe to another streaming service.

Also would be great to have an English option for this app. While we love arabic entertainment, not all of us can read Arabic!

Dear Sara, Thank youentertainment for contacting us.

Please contact us on customersupport@shahid.net in order to helo you further.

Also, Now you are able to use our app in English language. So, please provide us with your mobile details to check it.