Snap Send Solve is the free app that allows you to report issues to your council or local authority instantly.
Snap Send Solve functions for councils in Australia and New Zealand. The reporting process is simple and straightforward and has been designed to make your life as a ratepayer easier.
Snap Send Solve also functions to report abandoned trolleys (Coles, Woolworths, Aldi, Kmart), Telstra pits and a growing number of water and power authorities.
Snap Send Solve lets you quickly and easily report on various issues such as:
- Pavement issues
- Abandoned shopping trolleys
- Damaged roads
- Broken playground equipment
- Street Cleaning
- Telstra pits and telecommunications equipment
Your reports are sent directly to the right Council or authority and there are no accounts to sign up for. Please note that some Councils or authorities who receive a high volume of reports may only receive a summary of your report in which case we will notify you so that you can communicate your report directly to the relevant Council or authority.
Here's what some of Snap Send Solve's 200,000+ regular users have to say:
"5 email and phone complaints over 6 weeks - no response. I snapped and sent - solved: dumped rubbish was gone in 24 hours."
"I used the app for the first time this week and got a response from my council within 24 hours with the issue resolved. It was very quick and easy to use too. Thanks for a fantastic idea and a very useful app :)"
Have questions, problems, or feedback?
Contact us at email@example.com
Thanks for using Snap Send Solve and helping to make our neighbourhoods better places to work and live.
In this release we have introduced a new feature that allows authorities to include a message and phone number for users to call if the incident is an emergency.
We have also continued to improve the performance of the app.
Ratings and Reviews
Need to add Dan Murphy
Great app because it’s so easy to use. I use it a few days a week. Too bad some of the trolleys I’ve reported from Woolworths don’t seem to be acted upon. At one tram stop I reported 1 trolley 5 weeks ago. There are 6 trolleys there now. Seems one gets added each week. I spotted 17 Woolworths trollies around my block today. Let’s see how long it takes for them to be collected. Councils must make their collection by the relevant supermarket a priority with fines if they go for more than a week. Seriously. How can the supermarkets not get them collected - even after 5 weeks of reporting?
The app needs to add Dan Murphy trollies as well.
Hi, thanks for the feedback. We have now added the ability to report a Dan Murphy trolley to the app.
I used this App to report a Bus Stop pole that was dangerously bent and looking like it was about to fall on people waiting for their buses. Used the App to take pics and automatically send a message to the correct Local Council, and days later it was fixed. The developers need to get this App more publicity somehow. Maybe the Morning Shows, Local Newspapers and Secondary Schools. It's too great an Aussie App to die hidden away on the App Store....and it's free. This is one of those Apps that helps make society better and fixes the things that go wrong with it. A must have.
Easy to use. A helpful App
Some people may choose to whinge about issues in their municipality - others choose to be part of the solution. This App makes it easy to be another set of eyes for the local council to help fix problems as they emerge. The app takes less than 30secs to complete a report to the right people - in fact the last report I submitted was about 15 secs! Plus my Council has responded promptly with issues I’ve previously highlighted. Highly recommend this app.
Up to six family members will be able to use this app with Family Sharing enabled.