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Telstra 24x7 for iPhone

By Telstra Corporation Ltd

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Manage your Telstra services in one place, with the Telstra 24x7® App.

If you’re a Telstra Personal or Small Business customer, it’s a smarter way to control your account. Check your estimated usage, pay bills, get support and much more, all from your iPhone. To get started, simply download the app and log in with your Telstra ID.

When logged in with your Telstra ID, you can:
• Check your account balance and estimated usage for post-paid mobile services
• Pay and download bills, and view your bill history
• Manage payment options, including direct debits
• Customise your app with service nicknames
• Receive targeted suggestions to help you make the most of your services
• Buy add-ons for your services such as Calling Packs, Data Packs and more
• Locate Telstra Stores, Telstra Business Centres and Telstra Air® hotspots
• Get help and support via 24x7 Chat
• Access Telstra THANKS™ loyalty rewards

Personal customers can also:
• Check your estimated usage for home phone and BigPond® services
• View details of your Foxtel from Telstra services
• Check estimated early termination charges and contract end dates for eligible mobile services
• Get help with an ADSL service via an online trouble-shooter
• Request up to three home broadband data top-ups per calendar year
• Manage service settings such as PUK codes, MessageBank, premium SMS and more
• Enjoy an enhanced in-store experience in participating Telstra stores, with T-Concierge

If you have a Pre-Paid service, you can:
• Check your balance, usage and recharge history
• Recharge via PayPal, credit card or voucher
• Purchase a Plus Pack
• Change your Pre-Paid offer

Telstra provides this app subject to Telstra’s Application Licence Agreement.

The app may use your location to help you locate Telstra stores, and for Telstra to communicate directly with you through the app. By downloading the app you agree to this use. You can stop this use by turning off location-based services in the app and also turning off Push Notifications for the app in your phone’s Settings.

The app uses functionality provided by Crittercism Inc to monitor and report on the performance of the app. To do so, the app may from time to time send app performance information, device model information and crash data to Crittercism, who hold that information on our behalf. No personal or account information is transmitted to or accessed by Crittercism.

Standard data charges apply to download this app.

What's New in Version

What’s new:

• Critical bug fix

iPhone Screenshots

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Customer Reviews

TouchID still broken

I was hoping the "critical bug fix" was related to the TouchID problem but it's still broken.

I have to cancel the TouchID prompt and enter my PIN manually, which is no easy task when the iOS keyboard is invisible and you have to guess where the numbers are on the screen and hope for the best..

Please fix!

Latest update fix ~ critical bug fix

Was excited to see a update and thought, thank god ill b able to log in and view my prepaid devices Etc..
The fix did nothing at all, do the devs actually check the app b4 being submitted to the App Store,
Open the app, use fingerprint OR pin, or neither, it keeps crashing back to the log in page, it take maybe 50-60 goes b4 it logs in, on wifi or cellular..
Very poor app, as wen it does work it gives me everything I need..
Fix for me is to try 50 x then reboot my iPhone and then it works pretty soon after..
GET ONTO IT! And actually fix the critical bugs!
Then I'll get onto it and give u the remaining 4🌟
iPhone7plus/iPhone6Splus/iPhone5S are affected all the same running IOS10 and IOS10.1

Can't even log on! Still!

It's stuffed. Won't accept Touch ID and won't even offer the option for a PIN as the keypad doesn't appear!
Crowd support reckon they've fixed the problem, but has been this way for a couple of versions now!
But no doubt there were critical bug fixes, can't even verify this as still can't log in!

Telstra 24x7 for iPhone
View in iTunes
  • Free
  • Category: Utilities
  • Updated:
  • Version:
  • Size: 45.9 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: