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Telstra 24x7

By Telstra Corporation Ltd

This app is only available on the App Store for iOS devices.

Description

Manage your Telstra services in one place, with the Telstra 24x7® App.

If you’re a Telstra Personal or Small Business customer, it’s a smarter way to control your account. Check your estimated usage, pay bills, get support and much more, all from your iPhone or iPad. To get started, simply download the app and log in with your Telstra ID.

When logged in with your Telstra ID, you can:
• Check your account balance and estimated usage for post-paid mobile services
• download and pay bills, and view your bill history
• Manage payment options, including direct debits
• Customise your app with service nicknames
• Receive targeted suggestions to help you make the most of your services
• Buy add-ons for your services such as Calling Packs, Data Packs and more
• Locate Telstra Stores, Telstra Business Centres and Telstra Air® hotspots
• Get help and support via 24x7 Chat
• Access Telstra THANKS™ loyalty rewards

Personal customers can also:
• Check your estimated usage for home phone and broadband services
• View details of your Foxtel from Telstra services
• Check estimated early termination charges and contract end dates for eligible mobile services
• Get help with an ADSL service via an online trouble-shooter
• Request up to three home broadband data top-ups per calendar year
• Manage service settings such as PUK codes, MessageBank, premium SMS and more

If you have a Pre-Paid service, you can:
• Check your balance, usage and recharge history
• Recharge via PayPal, credit card or voucher
• Purchase a Plus Pack
• Change your Pre-Paid offer

THINGS YOU NEED TO KNOW
Telstra provides this app subject to Telstra’s Application Licence Agreement.

The app may use your location to help you locate Telstra stores, and for Telstra to communicate directly with you through the app. By downloading the app you agree to this use. You can stop this use by turning off location-based services in the app and also turning off Push Notifications for the app in your phone’s Settings.
iCloud Keychain is a service provided by Apple which allows you to store usernames and passwords, making it easier for you to log in without having to re-enter your username and password when using your Apple devices. If you choose to use iCloud Keychain, then your use of iCloud Keychain is subject to Apple’s Privacy Policy (http://www.apple.com/au/legal/privacy/en-ww/). For more Information about Keychain, check out Apple’s FAQ (https://support.apple.com/en-us/HT204085).
The app uses functionality provided by Crashlytics, Inc. to monitor the performance of the app and to report app crashes or other performance issues. To do so, the app may from time to time send app performance information, device model information and crash data to Crashlytics, who hold that information on our behalf. No personal or account information is transmitted to or accessed by Crashlytics. For more information about Crashlytics, visit crashlytics.com.
Standard data charges apply to download this app.

Continued use of GPS running in the background can dramatically decrease battery life.

What's New in Version 24.0.0.1042

This version of the Telstra 24x7® app includes:
• Support for landscape orientation on iPad
• Bug fixes and performance improvements

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
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iPhone Screenshot 5
iPad Screenshot 1
iPad Screenshot 2
iPad Screenshot 3
iPad Screenshot 4
iPad Screenshot 5

Customer Reviews

Jjjjoe

Can you get the app wright, every time there's an update it goes backwards now when you open has security issues when you log into the account you don't get calls made on the house phone only data used when you open the app on your mobile the summary is wrong and your more interested in loading adds from telstra

This app is going back wards

This app is going back wards and when you go to the store shop they say have a look on the internet and use the app and that what you have came into them to fix and l know my way around a computer so l am not your normal person and they treat you like a number and you are not getting any help from them at all and there attitude is so not nice at all.

Update for iPhoneX and Widget Plz!!!

You guys uodated the app but still no Update for iPhone X and also please create a widget so we can have a quick look at usage etc! Optus has had this for a long time! Otherwise relatively good ap!
Also after this update none of my usage is even showing up even though im logged in...

Telstra 24x7
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Utilities
  • Updated:
  • Version: 24.0.0.1042
  • Size: 84.7 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Customer Ratings

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