Screenshots

Description

The Telstra Air® App enables you to access Australia’s largest Wi-Fi Network at over 1 million hotspots across Australia and over 19 million Fon hotspots overseas. You can take part if you have an eligible Telstra personal mobile or Telstra home broadband service and compatible gateway.

With the Telstra Air® App you can connect to our hotspots when you’re out and about. The app will automatically connect you to the Telstra Air Network® when you’re within range.

THINGS YOU NEED TO KNOW

iCloud Keychain is a service provided by Apple which allows you to store usernames and passwords, making it easier for you to log in without having to re-enter your username and password when using your Apple devices. If you choose to use iCloud Keychain, then your use iCloud Keychain is subject to Apple’s Privacy Policy [http://www.apple.com/au/legal/privacy/en-ww/]. For more Information about Keychain, check out Apple’s FAQ [https://support.apple.com/en-us/HT204085]

What's New

Version 9.2.0.3

In this version of the Telstra Air® app we have:
- minor bug fix

Ratings and Reviews

2.3 out of 5

211 Ratings

211 Ratings

Needs work

Fairhills

Where to start. It seems whenever the app is updated, which is quite frequently, the account details become corrupted and it's necessary to login again as until one does, it's not possible to login to Air hotspots. Not really the best way to operate for a hotspot management app.
The following are not really app related suggestions but product related.
Needs a disconnect button as the 3 device limit is very restrictive and having to wait the 20 or 30 minutes required for a device to disconnect so another can be connected is a bit frustrating. I have anything up to 5 devices I'd like to connect.
A feedback button would be great as there doesn't seem to be anywhere that I can find to provide feedback on the product. Things like suggestions for hotspot placement would be a good start. Why is the west coast of Australia so short changed on this? Towns such as Carnarvon, Kalbarri, Exmouth, Tom Price, Karratha and Port Hedland to name but a few have many visitors but don't have Telstra Air hotspots.
My 2c worth.

Not Working Correctly

GRM in QLD

This app has been dysfunctional since the most recent Telstra Air updates on my three iOS devices: two iPads and an iPhone. After selecting Telstra Air in Settings - Wi-Fi, the app momentarily connects to the Telstra Air network for about 2 seconds and then disconnects - as stated above this issue occurs on all 3 devices since the most recent app updates. It disconnects when the "Choose a Network" circle/ ring is shown looking for additional Wi-Fi networks. I never had this issue before the recent app updates and previously Telstra Air was fairly stable.

Stop updating

Womick

Seems that only every thrid update works as designed. After updating this morning, i had to re-enter my credentials. Then when i connected this afternoon, re-entered the credentials again. Walked out of range then back again, re-entered the credentials again. seriously.

How about a failed to connect button to press when it did not connect. This way feedback can be automated with location, helping Telstra identify specific areas with problems as well as probems with the app.

Information

Seller
Telstra Corporation Ltd
Size
61.8 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2015 Telstra Corporation Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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