This app is only available on the App Store for iOS devices.
LOOKING FOR A LOCAL BUSINESS?
We hook you up with the recommendations you need — provided by locals who really know their stuff.
We check each and every True Local review before it gets published. They're all the real deal.
LOCAL BUSINESSES, FOUND FAST
We get you from seeking to finding sooner.
IF IT'S OUT THERE, WE'LL FIND IT
We've got more user-generated reviews and photos than anyone else in Australia.
What's New in Version 4.5.3
* Removed iOS 9 seamless linking
Running a small business we rely on word of mouth.
Understanding we have no control over any of our feedback good or bad, we still like the opportunity to either reply or thank our customers. True local not only removed ALL of our positive reviews without notification they simply will not reply to emails asking why... or give reason. In the FAQ, they simply say if the mediators disagree with reviews they will be removed without notification. This is a very poorly run site, and I would never pay to upgrade to premium. They do not look after customers.
You can't edit/alter reviews after they've been uploaded. I wanted to change a review of a handyman after discovering the work they did wasn't what was agreed. I found I couldn't alter my review & the True Local support staff were less than helpful. Apparently I would have had to submit a new review. What's the point? Makes me doubt the veracity of other reviews, especially considering that I couldn't remove or edit my initial review. What a stupid policy. Anyway, as a result, I don't trust the reviews from this app and I was completely underwhelmed by their support staff.
It's good for finding reputable tradesmen and having your own company listed, however there are several niggling faults like not being able to load some photos, they never seem to be approved, or are they allowed just fifteen, they ask you for reviews when you've just done one, and they have companies listed that have ceased training or relocated, needs a little work but a good app