VicEmergency is the official Victorian Government app for emergency warnings and information. Download VicEmergency, set up a user profile and watch zones to ensure you receive official warnings and information for areas that interest you.
Watch the VicEmergency video at www.youtube.com/channel/UCskGgVGdfEp1C3BMiiwAyzQ
To review support articles or submit a request, visit http://support.emergency.vic.gov.au
• Live incident map showing current warnings, planned burns and other types of incidents across Victoria.***
• Simple to create a profile and use watch zones that ensure you get official warnings for your local area. Warnings and information* are pushed out to a user's phone when issued by Victoria’s emergency services.
• GPS integration to determine your current location** and surrounding incidents.
• Emergency Warnings, Warnings, Advice and information as issued by Victoria’s emergency services
• Share incidents and warnings with friends and family.
• View forecast Fire Danger Ratings on the map.
• View today's and tomorrow’s Total Fire Ban status.
* Your device must have an internet connection to receive warnings and information issued by Victorian emergency services.
** To view your current location, GPS must be switched on and location functionality enabled.
*** Map symbols represent the origin of the emergency, not its current location or spread.
The VicEmergency app is just one tool to assist you to access warnings and information about emergencies, however you should never rely on just one information channel. Emergency services use a range of other information channels including SKY TV, ABC local radio, some commercial and designated community radio stations, VicEmergency Hotline on 1800 226 226, VicEmergency website on www.emergency.vic.gov.au and VicEmergency Twitter and Facebook.
Are you getting a message asking you to turn on notifications? You need to ensure that push notifications are enabled specifically for the VicEmergency app, as follows:
For iOS10, iOS9, iOS8 and iOS6:
1. Click on the Settings icon and then select Notifications.
2. Scroll down, click the VicEmergency icon
3. Ensure 'Allow Notifications" or "Notification Centre" (iOS6) at top of the screen is set to On.
4. We recommend that you set Alert Style as 'Banners' or Alerts' and ensure that Sounds and "Show on Lock Screen" or "View in Lock Screen" (iOS6) are set to On.
1. Open the device's Settings icon and then select 'Notification Center'.
2. Under 'Access on Lock Screen', check that 'Notifications View' is On (showing as green).
3. Scroll further down and ensure that VicEmergency is in the list under INCLUDE. Click it to open it.
4. At the top, set Alert Style as 'Banners' or Alerts'
5. Then ensure that everything in this section is turned On - ‘Badge App Icon’, ‘Sounds’, 'Show in Notification Center', 'Show on Lock Screen’, etc (all should be showing as green).
We've been working on some updates and fixes to improve VicEmergency app experience for iOS devices.
Here's what's changed in version 6.0:
• Switched base map to Spatial Vision VicMap Book
• Display of fire danger ratings for your current location and watch zones
• Watch zones now show the locality/suburb of their centre point
• Improved performance and reduced data usage
• Simplified side menu
• Miscellaneous bug fixes
Here's what's changed in version 6.1.0:
• Miscellaneous bug fixes
If something isn't working for you, please contact us for support:
Ratings and Reviews
Doesn’t show incidents that it should
Luckily I listen to talkback radio because that’s the only way I know about incidents in my area because this app does not show them. This has happened a number of times. On one occasion I could even see the flames of a fire (allbeit in the distance) & when I looked it up it was not on the app at all. Burning off is NEVER shown. The first I know of it is when smoke drifts in through my window. When I see that smoke from my window I check it out with this app. There has never been even one time that it has been displayed. This app is a complete waste of time. It’s of great concern that the developer has not addressed the problems already stated by other ratings & reviews over quite a period of time. If it wasn’t for the fact that lives could be at risk, this app would be a joke.
No issues at all
Most reviewers I notice are probably having an issue with the settings related to their specific watch zone areas. By default not all specific incidents will prompt the app user with a notification. This system is based on 000 calls, so of course not every issue will be known until it’s first registered. To expect the App to know about a fire before even 000 knows is just ridiculous. In the event of an emergency always make sure you have a backup radio powered by batteries as cellular service can crash. Don’t blame the app for your ignorance.
Hopelessly complicated app.
This app is far to complicated and difficult to use. Information is hard to find. The State government has wasted lots of taxpayer money combining all services into one app, making it difficult to navigate and causing frustration. The original DSE and CFA FireReady apps were easy to use and shouldn’t have been scrapped. The Vic Emergency app is useless when trying to get information. I’m sure most people give up trying to use it. Bring back the original separate apps for each service before people are injured or have their homes destroyed. This app is complicated “overkill”. The person or panel who dreamt up this mess should be moved to less important roles. Typical politicians and public servants squandering money and creating more work for their mates. GET RID OF IT!
- State of Victoria - Department of Justice
- 30.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Department of Justice & Regulation, Victoria
Up to six family members will be able to use this app with Family Sharing enabled.