The Woolworths Mobile app is a quick and easy way to manage your Prepaid or Phone Plan account on the go! Check your usage, recharge your Prepaid service, download and view your Bills, buy an Add-on for your service, set up Auto-recharge or contact us if you have a question – it’s all at your fingertips and in one place!
With the Woolworths Mobile app, you can:
• View your Prepaid, Phone Plan, Tablet Plan or Mobile Broadband service under the one account
• View your account balance and plan details
• Keep track of your voice and data usage and see daily summaries or detailed usage records
• Search your usage for a specific period
• Place the widget on your Today screen for a quick glance at your remaining balances
• 3D Touch Quick Actions from the Home Screen app icon
• Recharge your Prepaid service
• View your recharge history
• Set up Auto-recharge for your Prepaid service
• Set up Auto Payment for your Phone Plan service
• Save your credit/debit card details for future payments or recharges
• Update or change your card details for future Auto Payments or Auto-recharges
• View your latest Phone Plan Bill amount and due date as well as recent Bill amounts and payment status
• View your PDF Bills
• Make a payment for your Phone Plan Bill
• View your Phone Plan payment history
• View your Phone Plan contract end date
• View your Phone Plan promo details
• Update your details - Home Address, Woolworths Rewards number, email address, alternate contact number, service nickname
• View your Woolworths Rewards balance from the My Details screen
• View your SIM and PUK numbers
• Perform a SIM swap for a lost or faulty SIM card
• Resubmit a failed number transfer (port)
• Change your password
• Select from great voice and data packs to add to your monthly inclusions
• Check your 3G & 4G coverage within the app
Have any questions? Call us directly from the app at any time! We are here to help.
To use the app you will need your username and password that you selected when activating your service online at www.woolworths.com.au/mobile
PLEASE NOTE - for management of your Woolworths Global Roaming SIM, please login at https://www.woolworthsglobalroaming.com.au/Administration/Login.aspx
The Woolworths Mobile app is free, but charges may apply to download the app from Google Play. Standard data charges will apply when using the app from your Woolworths Mobile service.
• Brand new Apple watch app to quickly check your balances
• Now you can see the exact date and time of expiry for your current recharge
• Keep track of your Bonus Data with the new Bonus Data usage bar
• See how much you’d have to pay to end your contract early
• See contact names in your call and SMS history
• Add your Woolworths Rewards Card using your phone’s camera
• Swap a lost or faulty SIM card using your phone’s camera
• Update your marketing preference via the Settings menu to receive offers and updates from Woolworths Mobile
Ratings and Reviews
Easy to use and hassle free. All the balances are clearly shown and updates frequently
Woolies the best
Switched to Woolworths with the 10GB for $10 deal. I have used this app for few weeks and this is the best!!
Thank you for the wonderful feedback!
App now works but had to uninstall previous app first
Hi - we'd like to help you with the issue you're having. Can you please send your mobile number and any error messages you may have seen to firstname.lastname@example.org and one of our support team members will contact you to assist. Cheers.
Up to six family members will be able to use this app with Family Sharing enabled.