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Customer Experience Leaders

By RateIt

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We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon ... this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot'​ customer feedback.

Customer Reviews

Managing Director - Raine & Horne Neutral Bay

Insightful and easy listening reinforcing the basic principles of delivering good service and always striving to ensure complete satisfaction for all parties.

Wow! Great podcast! Glad to have found it.

Really enjoying the quality of this podcast and learning heaps. Thanks.

Great style

Informative, relevant and fun to listen to.

Customer Experience Leaders
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Customer Ratings