iPhone Screenshots


Get the KBC Assist app to submit insurance claims to KBC easily, wherever you are, 24/7. Whether you're involved in a car accident, your home has been damaged in a storm or whatever life throws at you, accidents will happen. What do you do then? Who can you contact? KBC Assist gives you the answers you need.

- Had a car accident? KBC Assist gives you step-by-step help gathering full details of the other party, any witnesses, the circumstances of the accident and damage to your vehicle. Take photos of the necessary European accident statement and easily add a copy of that to your digital claim or use Crashform so you can submit it in full there and then to KBC Brussels.
- Call VAB Breakdown Assistance and have details of who and where you are sent to them at the tap of a finger.
- See a full list of Carglass outlet contact details or search for and make an appointment with other authorised glass repairers if your windscreen gets damaged.
- Notify KBC of damage to your home in no time by simply entering a brief description of what's happened, adding a few photos of the damage and sending them your claim.
- Create a photo album of your valuables and use the photos if you have to claim in the event of theft or loss (KBC stores these photos securely for you).
- Claim under your family insurance with KBC Brussels.
- Report hospital admissions quickly and easily and initiate a claim.
- Check any legal assistance insurance claims to find out their status and what steps have already been taken.
- Have key contact details for your KBC Insurance agent, KBC Assistance or reporting admission to hospital right at your fingertips at all times.
- Get notified when severe weather is expected where you live.

Download the KBC Assist app today to make life a whole lot easier when it comes to insurance claims. One-off login to the KBC Mobile app, or entering a login code you've received by text message or e-mail, is required to install KBC Assist before using it with a PIN of your choosing.

Like to find out more? Download the app and try out the demo version. Learn more at www.kbc.be/assist.

What's New

Version 18.05.01

As a regular KBC Assist user, you've provided us with interesting feedback, for which we thank you!
We're already busy doing what we can to make KBC Assist even better.
What's new?
- Minor optimizations
If you have more tips, remarks or ideas, be sure to let us know on Facebook or Twitter @KBC_BE

Ratings and Reviews

3.4 out of 5

17 Ratings

17 Ratings


Zo gemakkelijk

De app gaat niet

Developer Response

Hallo, dan kan je best even contact opnemen met onze technische helpdesk op het nummer 016 / 432.507.

Gaat niet


Typisch KBC, nutteloos

Developer Response

Hallo, indien je problemen ondervindt om de app te gebruiken, kan je best even contact opnemen met onze technische helpdesk: 016 / 432.507.

Assist: storende elementen


Gelukkig heb ik de assist app IRL nog niet nodig gehad.

1. Als je een rating wil geven vanuit de app wordt je geleid naar de rating van KBC Mobile

2. In het overzichtscherm met apps op de iPhone staat in de rechterbovenhoek van het Assist-icoontje steeds een cijfer 1 in een rode circel. Standaard duidt dit erop dat er een bericht is. Maar dat is niet zo. Ik heb alle onderdelen van de app geopend; de 1 in de rode cirkel blijft.

Developer Response

Bedankt voor jouw feedback! Ik geef dit alvast door aan de betrokken dienst. Weet dat je ook rechtstreeks mag inbellen naar onze Helpdesk op 016 43 25 07 om jouw tweede punt te bespreken.


KBC Global Services NV
132.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Dutch, French, German
Age Rating
Rated 4+
© KBC Groep NV


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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