The Service Design Podcast
By David Morgan
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In this podcast David Morgan and Stina Vanhoof, Service Designers at Knight Moves Belgium have conversation about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
||CleanEPISODE 16: Tanarra Schneider: Group director at Fjord Chicago||Tanarra Schneider is group director at Fjord Chicago where she leads a large team of talented people. She loves keeping teams motivated to design new services and businesses. She is passionate about design as well as food, dancing and being a mom.||7 11 2017||Free||View in iTunes|
||CleanEPISODE 15: 10 Years Service Design Network Conferences||This year in Madrid will mark the tenth edition of the Service Design Global Conference. We talk to Birgit Mager, Alex Nisbett, and Jamin Hegeman about 10 years of Service Design conferences. They take us back to the start, share their personal...||3 10 2017||Free||View in iTunes|
||CleanEPISODE 14: Lego Serious Play with Per Kristiansen||Per Kristiansen one of the people who helped make Lego Serious Play into what it is today. As partner at Trivium he goes around the world training people to be Lego Serious Play facilitators. Together with Robert Rasmussen he is the author of the book..||22 9 2017||Free||View in iTunes|
||CleanEPISODE 13: My social sabbatical||10 Service design internships in 1 year by Frederik Vincx||24 8 2017||Free||View in iTunes|
||CleanEPISODE 12: Esben Groendal on Service Design in Japan and much more||Esben Groendal is a Danish Service Designer working in Japan. He is a former Service Design master student at Aalborg University and the initiator of the Service Design Tour.||17 7 2017||Free||View in iTunes|
||CleanEPISODE 11: The future of Virtual reality & Augmented reality||How could Service Design advance this evolution?||28 6 2017||Free||View in iTunes|
||CleanBonus episode: Service Design Day||We recorded a special bonus episode for Service Design Day at the first of June! This episode is a compilation of interviews with Service Design pioneers from all over the world. Together we talked about the status of Service Design in their continent..||31 5 2017||Free||View in iTunes|
||CleanEPISODE 10: Balancing push & pull education with Mark Willems||Mark Willems is pedagogical employee in innovation and ICT integration at the Gemeenschapsonderwijs, in short GO!. A Belgian governmental institution that organises education in Flanders. We personally know Mark and GO! because one year ago they came...||19 5 2017||Free||View in iTunes|
||CleanEPISODE 9: CONTEXT MAPPING & GROWING AN AGENCY WITH SANNE KISTEMAKER||Sanne Kistemaker is co-founder of the service design company Muzus, and teacher at Industrial Design Engineering at the Delft University of Technology. Sanne founded Muzus, a user-centered design agency 10 years ago, together with her sister Neele....||3 5 2017||Free||View in iTunes|
||CleanEPISODE 8 LIVE: The future of robotics & AI||How could Service Design advance this evolution||11 4 2017||Free||View in iTunes|
||CleanEPISODE 7: Service Design Award 2016 for systemic and cultural change in the private sector||Frederik Kraft is Senior Expert Change & Transformation at Deutsche Telekom, one the world’s leading integrated telecommunications companies. Their core business is the operation and sale of networks and connections. To continue their succes...||22 3 2017||Free||View in iTunes|
||CleanEPISODE 6: Service Design Award 2016 for systemic and cultural change in the public sector||Sophie Andersson is strategic designer at Transformator Design, a Stockholm based Service Design agency. At Transformator they design services based on customer needs and help organisations towards customer centricity. One of those organisations was...||2 3 2017||Free||View in iTunes|
||CleanEPISODE 5: Service Design Award 2016 for Best Student Project by Gayle Rice||Gayle has recently completed a PhD at The Glasgow School of Art in which she responded as a researcher and a designer to difficulties young people who were leaving care and their workers experience when working together. For this work she was...||25 1 2017||Free||View in iTunes|
||CleanEPISODE 4: Service Design Award 2016 for Best Commercial Project by Kaarel Mikkin||Kaarel Mikkin is de co-founder of service design & branding consultancy Brand Manual. An international agency establish in Tallinn and Stockholm that designs customer experiences. Brand Manual used to be a marketing company that saw the need to...||25 1 2017||Free||View in iTunes|
||CleanEpisode 3: Practical Service design with Megan Miller and Erik Flowers||Erik Flowers is the Principal Service Experience Designer at Intuit, and Megan Miller is a Senior Service Designer for Stanford University’s central IT organisation. Together they are the founders of Practical Service Design. In this episode they...||1 12 2016||Free||View in iTunes|
||CleanBonus Episode: Global Service Design Conference||Experience the conference floor from SDGC16||10 11 2016||Free||View in iTunes|
||CleanEpisode 2: Service design for governments by Simone Carrier from FutureGov||Simone Carrier in head of service design at FutureGov, that focusses on service design project for governments. Together we talked about what service design means to governments, what the differences are between government over the whole world and how..||21 9 2016||Free||View in iTunes|
||CleanEpisode 1: The service design network with Jesse Grimes||Jesse Grimes has been practicing service design from the very beginning of its existence. He’s a senior service designer at Informaat and plays an important role in the service design community as management board member of the Service design...||21 9 2016||Free||View in iTunes|
Nice guests every episode, very educational!
Top quality and highly inspirational podcast.
This podcast is refreshingly good about service design.