If your group insurance plan is with Desjardins Insurance, this app is for you. Intuitive and user-friendly, it makes your day to day life easier with a whole range of services that you can access anytime, anywhere.

With Claim 360°, you can:

• Submit a healthcare claim to Desjardins for yourself or any of your dependents in less than 30 seconds. No paper, no forms—all it takes is a few simple steps on your tablet or smartphone.
• Check whether your drug is covered and get an estimate of how much it will cost.
• Access your drug card to show to your pharmacist or other healthcare professional.
• Track your most recent claims.
• Manage your banking information.
• Manage your list of healthcare professionals.
• Check the balance in your health spending account, if you have one.
• Contact our customer service representatives, technical support agents or Travel Assistance team.

With Claim 360°, your group insurance is at your fingertips, whenever and wherever you need it.


To register for the Claim 360° app, you’ll need your contract and certificate numbers, which you’ll find on your payment card or insurance statement.
Certain features may differ depending on your plan or province.

Desjardins Insurance refers to Desjardins Financial Security Life Assurance Company.

What's New

Version 2.2.7

New Desjardins logo.

Ratings and Reviews

2.5 out of 5

20 Ratings

20 Ratings

Needs Touch ID


Great app, easy to use but needs Touch ID

Améliorations nécessaires


De gros problèmes avec cette app. L'application ne fonctionne pas toujours en Wi-fi. Lorsque l'on va dans l'application après plusieurs jours, celle-ci est ouverte comme si nous étions connectés ce qui n'est pas le cas et nous devons nous déconnecter manuellement avant de pouvoir nous reconnecter et accéder à nos réclamations. Le Touch-ID n'est également pas disponible ce qui avec toutes les reconnexions nécessaires est un vrai problème.

Horrible app.

zomg I <3 cookies!

Much to my dismay, my company just switched from blue cross to desjardins. You guys need to take a look at the blue cross app. Theirs is actually useful and full of information. I can search specific items to see if I’m covered. Can see history of every claim I’ve made and how much coverage is left for the year. I can see my entire plan on my phone with blue cross. Desjardins? Nothing like that at all. I can’t even go back to the main menu after making a selection without restarting the app. Desjardins needs to seriously rethink their mobil app. If I had the choice I’d go back to blue cross in a heart beat.


Federation des caisses Desjardins du Quebec
25.4 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
English, French
Age Rating
Rated 4+
Copyright © 2018 Desjardins Sécurité financière. Tous droits réservés.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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