Express Cleaning, by Kutoto
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Ello ello everyone, our app**HAS BEEN FEATURED IN THE NEW & NOTEWORTHY, and LIFESTYLE CATEGORIES!**
Instantly book a maid with our Express Cleaning App, by Kutoto. Get your home sparkling clean with our professional, eco-friendly cleaning service right from your iPhone. Instantly book a cleaning with one of our verified local maids. You even get your very own Personal Concierge, right in the app!
Need weekly or bi-weekly home cleaning? Perhaps even a monthly refresher. Just book your service and enjoy a clean home.
-Instant booking & scheduling, ello!
-Pick your ideal time & date, ello!
-Chat with your very own Personal Concierge, ello!
-In-App secure payments for all your cleanings, ello!
-Recurring cleaning option, ello!
-Refer friends & you both earn $10 towards your cleaning, ello!
***Ello! LIKE US ON FACEBOOK****
===KUTOTO has been featured on TV===
- TechVibes: http://bit.ly/15ay5Aq
- Global News: http://globalnews.ca/video/565314/spring-cleaning-app
- CBC News: https://www.youtube.com/watch?feature=player_embedded&v=_U75ICKIkjE
- TV5: http://cliquez.tv5.ca/blog-details.php?articleID=433
What's New in Version 1.3.0
-iOS 7 interface
I used this service a couple of times. While the cleaners are good when they decide to show up, they were 30+ mins late the first two times and did not show up at all the second two times. The first time this happened, someone got in touch with me and said they would send someone over the next day and gave me a $15 credit after I asked for it. Most recently, I did not hear from anyone till 48 hours later and was not offered any compensation for my wasted time.
Bad experience, won't use again
Our cleaner never showed up, and when we tried calling the customer service line, it was a wrong number. Once we finally reached someone by chat one hour later, they told us the cleaner cancelled.
I'm really disappointed by your service.
I have left multiple voicemails and messages on kutoto's 'concierge chat' this weekend and have heard nothing in response. If Kutoto do not have any customer care available at the weekend they should not offer cleaning then.
I had a booking for 1pm on Saturday at 133 Dunn avenue.
After being stood up by your cleaner yesterday (Saturday) making me late for an appointment, it wasn't until about 4hrs after the cleaning was due that I heard from the cleaner herself, who made excuses that she'd been told by kutoto that the appointment was on Sunday. I thought this was pretty bad form that no one from the company had called me earlier. The cleaner told me she could come tomorrow (Sunday) at the same time, to which I agreed. I will also add when she asked me if there was parking, and told me if there was not id have to pay for parking. I thought this was a bit of a strange move and not stipulated in any previous communication with Kutoto.
This morning (Sunday) having rearranged my day, I had another call from the cleaner telling me that she couldn't make it in this morning. I couldn't really understand why. Whilst she says she could make it tomorrow or Tuesday I declined, as quite frankly I don't have flexible schedule that allows me to be at home waiting for a cleaner who may or may not turn up.
I hope you understand my frustrations. My partner Hannah James has booked cleaning services 4 times with you, but after this we will not be jumping to use your service in a rush as well as not recommending it to anyone else in our network of friends and family.
It is not good enough.
- Category: Lifestyle
- Updated: Dec 11, 2013
- Version: 1.3.0
- Size: 8.7 MB
- Language: English
- Seller: 8253668 Canada Inc
- © Kutoto Inc.
Compatibility: Requires iOS 5.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.