FedEx Mobile 4+

The tracking number doesn’t stay in the list once the app is exited on the iPhone for some reason, it’s fine on the iPad tho

On the settings, it doesn’t allow me to enter the country and doesn’t have a location detection future, which is imperative for delivery services. Also only shows US States instead of Canada. I think this happened after the update.. hope it’ll be fixed soon. Another suggestion: it would be great to have a “directions for delivery/driver” space so we can write notes for the drivers (such as “please leave it behind the gate” or “main entrance is on the other side of the house” etc… So they don’t just dump the package (without even knocking the door🙄) in front of the house which is right on the street, to be stolen!! Thanks!

Please beware of FedEx, they hurt me very much. On Monday, June 7, 2021, I sent a certified check from Halifax, Nova Scotia to Red Deer Alberta. At the counter, I told them this for a car I want to buy, and the check must arrive tomorrow so I wouldn't lose the Deposit. They told me if I pay an extra, the check will arrive tomorrow" and made it indirect so that any adult at the address could receive it. On the second and third day, the check did not arrive, I called FedEx customer service, and their answer was that the delay was due to Covid??? (It's not a washing machine, for example, it requires three men meeting to carry it....one person can deliver the check) So I told them FedEx must reimburse me for the amount of Deposit I lost. After hours they called me from FedEx to say we will return your shipment to Halifax because the recipient says there is money In the envelope, I said OK if you give me the recorded call that proves your words because your calls are recorded, the customer service employee hung up the phone in a rude manner. The next day they called the recipient to say we came and didn't find you, so he went to the FedEx office and showed them the security camera recording at his house and no one from FedEx appear, they said, in fact, the driver did not ring the bell, but he called your mobile and you did not answer it, so he did not get out of the car. So the recipient said no one called me, and the evidence is that I answered your call a while ago. The next day they went to his house, but they refused to give the check to his wife (although any adult can the receipt because it is indirect) and they said because of covid we want to scan your ID??? Here I knew that they wanted to return the check on the pretext that it was our fault so that FedEx would not pay the amount that I lost as a deposit to buy the car. The first time they said that there is money and this is illegal, And when we asked for a recorded call, they said we came to the house and did not find anyone. When they knew that we had security cameras on the door, they said that the ID must be scan .... Finally, they returned the check to Halifax after 11 days, Thursday 17 June. And I lost the Deposit and I paid an extra amount on the first day for express delivery... I lost the car I was going to buy... I lost time and spent ten days with stress and I don't know a way to hold FedEx accountable. I.ll share this miserable and terrible experience on Google, Facebook, Insta, Twitter, Apple Store, and Google Play if FedEx does not find a solution to compensate for my loss.