Hydro Ottawa’s app works as a personal energy advisor by providing residential customers with
relevant, timely and personal insights related to their electricity account including electricity usage
and power outage information. The appliance specific electricity usage profiles allow residential
customers to begin to understand where, when and how much electricity they are using and how
they can better manage their consumption. Comparisons to similar homes in the neighbourhood
provide residential customers with a benchmark for behavioural change.
Hydro Ottawa is an electricity distribution company that safely and reliably delivers electricity to
more than 328,000 customers in the City of Ottawa and the Village of Casselman. The essence
of Hydro Ottawa’s business strategy is to put the customer at the centre of everything we do, and
that starts with understanding what’s important to our customers in an evolving energy landscape.
We strive to create a more effortless and engaging customer experience, and to provide a broad
range of services to help our customers manage their energy consumption and costs.
Ratings and Reviews
Not able to login
I'm logging on the online website no problem but when I try to on the app all I get is a message that pretty much says try again later.
I’ve downloaded the app to see what my usage is and see my bill. I’ve had it for almost 3 months now and every time I open it I get the same message. “We will be collecting your electricity usage data. As soon as your days is available, we will notify you”. But yet if I login in online I can see everything. I strongly do not recommend this app. Just a great waste of time. If I could do no stars I would.
Great app, I love it!
This is a great app to monitor my Hydro usage. The only thing I would like to see is my account info and my monthly bills.
Yes one place to get all my info👏👍
Up to six family members will be able to use this app with Family Sharing enabled.