iPhone Screenshots


iA Mobile makes life easier by helping you reap the benefits of your group insurance plan and by making it easier to track your group retirement savings.

For your group insurance, iA Mobile allows you to*:

• Submit claims securely
• Submit pictures of receipts
• Have the unpaid portion of claims reimbursed through your Health Spending Account
• Track recent claims
• Check the eligibility of your healthcare providers
• Verify drug coverage
• Estimate drug reimbursement amounts and view personalized cost-saving alternatives
• Easily locate pharmacies and compare the prices for the medications you need**
• Use your mobile device as a benefit card

*If offered as part of your plan
** WebRx users outside of Quebec can view the price of the medication they are searching for in each pharmacy found. In Quebec, WebRx provides only the province-wide average price for a medication, not prices by pharmacy.

If you have a group retirement savings plan, here’s what you can do with iA Mobile:

• See your savings to date, your total savings, and your savings by plan
• See the return on your investments over different periods, your total return, and your return by plan
• Monitor your transactions
• Make sure the composition of your investment portfolio still fits your investor profile
• See where you are in terms of your retirement goal

To get the most out of iA Mobile, you have to register for My Client Space.

To find out more about iA Mobile, visit ia.ca/iamobile.

What's New

Version 3.2

• If your group insurance plan covers emergency medical care received outside of Canada, you can obtain proof of travel insurance coverage with iA Mobile.
• Members of a group retirement plan can now designate or change their beneficiaries in iA Mobile.
• Minor improvements have been made.

Ratings and Reviews

2.7 out of 5
56 Ratings
56 Ratings
A hero AA

Now it is very good

Now it is very good and easy to use
Handy to apply for claim and see recent claims

Developer Response

We are happy to read that you enjoy our app!


Very poor

50% of the time I cannot submit my request, I regularly don’t get the option to use my HSA for parts not covered by the insurance, I only see the last 5 claims (actually the last 2,5 as it splits each claim in two for the insurance and HSA part).
Pretty useless app.

Developer Response

Hello, we are sorry to read you have problems submitting your request on our app. We would love to help. Please reach out to us at 1-888-666-8173 and our team will help you resolve this issue. Kind regards.


Terrible app and service

My company switched from another group insurance provider to IA and it has been so disappointing! This app and the service is terrible! The app and web site never work properly. It loads my profile then will not open anything beyond that. I get a screen that says “oops something went wrong.” It is very frustrating. I want to use web rx but it does not work. I miss my old provider!!!

Developer Response

Hello, we are sorry to read you have problems connecting to our app. We would love to help. Please reach out to us at 1-888-666-8173 and our team will help you resolve this issue. Kind regards.


Industrial Alliance Insurance and Financial Services Inc.
77 MB
Requires iOS 9.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad Wi-Fi (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch), iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) and iPod touch (6th generation).
English, French
Age Rating
Rated 4+
© 2016 Industrielle Alliance, Assurance et services financiers inc.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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