Access all your Intercom conversations and customers from your iPhone or iPad.
Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
• Fixed a bug where the number of unread Mentions was not being updated correctly
Ratings and Reviews
The app feels just like the desktop version. Love how easy it is to chat with visitors from my phone. Love the design of it all.
Amazing Ux and app
Intercom strikes again. Love this app. The bees knees.
I had no problem logging in. The app is snappy and looks gorgeous. But more importantly, it lets me talk to my customers better than ever. I’ve only had it installed a few hours and already a handful of my customers have been wowed by our support’s response times. It makes handling support feel as quick as dashing off an SMS to a friend.
The push notifications are AWESOME — I can be notified of a customer’s message and reply to it before the notification email even hits Gmail.
The only downside is that I need to logout/login for different accounts — I have two different companies using Intercom. But I’m sure that use-case is in the minority. (You can of course switch between apps inside of an account).
Overall this is a great companion to Intercom, which is a crucial service for me.
Up to six family members will be able to use this app with Family Sharing enabled.