Run your service business better with the all-in-one service app. Manage your calls from first contact to invoicing to client history with mpengo Service Call.
Ideal if you’re in HVAC repair, Plumbing, Property Management, IT Service, Electrical, Carpentry, or any other service oriented trade.
Record a call, the problem, and the work performed while tracking all of your time, materials, and any additional charges from built in, customizable rate tables. Create your invoice and even have your customers sign-off on the work right on your iPad.
Your data is stored on your device, so you can work anywhere, online or off. You can sync your information with other iPads so you can share details with others in your company. Built-in reports help you analyze your work and your business. The data can also be exported to other programs.
Service Call integrates with mpengo Ltd.’s cloud-based Dispatch Board. From any device on any platform, your company’s dispatcher can update your iPad with Service Calls / Work Orders for Service Call.
Watch how Service Call works at http://mpengo.com/servicecallvideo.html.
All mpengo Ltd. apps are supported with free 24/7 built-in email support
mpengo Service Call Highlights:
- Replace your Work Order book, Address Book, and Price Book
- Manage all customer contact info, service details, and notes
- Review the history of previous calls and work done
- See maps to your customer’s address without leaving the app
- Standardize pricing across your service calls with rates/pricing tables
- Record material and labor charges for invoicing
- Obtain signature approval of the work done
- Receive and acknowledge customer payments made
- Email completed jobs and invoices to your customers or home office
- Synchronize your iPad with others in your company
- Import customer info and pricing data from other sources
- Export invoice register and timesheet info for other programs in spreadsheet compatible format
Work Faster, Smarter, Everywhere with mpengo Ltd.
For more information, visit us at www.mpengo.com
Visit www.mpengoreviews.com for a complete list of reviews from every country.
- Added Search bar in Open Calls List
- Open calls now color-coded by status
- Minor bug fixes
Ratings and Reviews
Not Just for the Service Trades & Works on an iPad Pro!
I recently got a cellular version of the iPad Pro. I have a business that involves various services including audio recording, photography, live music & sound and web development.
Most of what I had read about the app was focusing on the service trades like appliance repair and HVAC.
I was not aware of any business management app that was specific for the creative services that I offer, but thought because I offer services, products, do location work, and have a reasonably sized customer base.. why shouldn't this work for me? So I purchased the app, and gave it a try.
The app was more customizable than I first realized, and is helping me keep an organized list of my customers, the services I have performed for them and their invoices. I had a few questions regarding custom labels, pricing details and importing and exporting data, which were answered in literally a few minutes by their support, which is built right into the app. That impressed me, and gave me even greater confidence to get a little deeper into it, knowing that the company makes this level of support a priority.
Does the app do everything I'd like it to? No, but to be fair it does everything that they say it is supposed to do, and I feel that they will be responsive to requests or suggestions as the app continues in development. I am very happy with the iPad Pro and Service Call did not encounter a single glitch on my device. I did notice that the program only shows in landscape mode, but that was not a problem for me, as this is the way I usually use it, and the screen real estate was easy on the eyes. It would not do a split screen, as of yet, if I started with another app, but was able to show two apps whenever I started with Service Call and any other apps that had been written to be accessible in this mode. This made it a workable scenario when I need to access mail for info or documents that related to the project I was working on in Service Call. I also purchased an Apple Pencil with the iPad Pro to help me with my graphic and photo work. There is a signature function in the app which is nice, but the pencil did not work for this function, but maybe in the future, and signage with my finger was quite useable.
All in all, I'm liking the app very much, as it helps to keep me organized and on track with certain projects.. which often I can use some help with ;) .. So well done mpengo.. I'm looking forward to the continuing development of this helpful app.
After reading about your software on a forum, we decided to take the plunge and try your software for a week. Guess what? Both our clients and techs love it. It smoothes out the process for both the business and the client. And to be able to create and upload from the office via email and a spreadsheet is a genius idea.
The tech support is fast and amazing. After two minutes via email, all our questions were answered.
The follow up email and manual sent after the purchase is an excellent idea and greatly appreciated.
We have since purchased service sheet for our inspections and has both sped up our time for service and allows the documents to be emailed right away for both products we have purchased.
The greatest feature and money saver is that it can be all done off line and sent when you have a wireless connection.
Our trucks have mobile wireless so it was never an issue, but in areas with low or no cellular service and start up businesses it it is a great feature.
Keep up the fantastic work and we look forward to more updates and apps in the future
Up to six family members will be able to use this app with Family Sharing enabled.