Take your service desk with you with MSM Mobile.
With MSM Mobile you can:
• Raise requests
• Create configuration items
• Read the news
• Search for (and view) requests, knowledge items and configuration items
• Find configuration items by their barcode
• Access your lists
• Update requests (add note, move status, reassign and reclassify)
n.b. MSM Mobile only supports securely hosted instances of MSM 14.8.2 and above. Some features may only be available in later versions of MSM.
Thanks to Icons8 (https://icons8.com) for their icons!
You can now:
• Enable location tracking to allow service desk agents to pick the most appropriate assignee*
• View request contact details*
• Use split screen on larger devices
* requires MSM 14.12.0 or above
Up to six family members will be able to use this app with Family Sharing enabled.