The MyRogers app is an easy and secure way to manage your account from anywhere and to manage your family’s data worry-free.
All customers on a Share Everything plan get even more from the MyRogers app!
• Top up data before you run out and pause data access for any line
• Stream up to 3x more video with Stream Saver™
• Monitor your data usage in real time
• Set customizable data alerts for each line
• View your bill and make payments
The MyRogers app is Wi-Fi compatible and available to all Rogers customers with a post-paid account.
Ratings and Reviews
Awful and Useless
I have been getting and error message for months that “there is a problem and we are working on it”. Get your act together Rogers. Since when does it take 4 months to fix a bug in the app that tells me my data usage. I had a support ticket closed saying “the problem is resolved” as well. Worst service ever.
Andrew, having the same issue for 4 months without a resolution must be beyond frustrating at this point. The fact that you were notified it was resolved when it wasn't doesn't help matters either. We've like to take a close look at this for you and ensure its resolved once and for all. It sounds like an My Rogers profile issue, please reach out to us on Social Media via @RogersHelps on Twitter or on Facebook.com/Rogers so we can escalate this for you. ^tb
Ruined my life for a week by a stupid mistake
I wasted about an hour to just hear sorry from Rogers agents on the phone, it was their mistake for not renewing the monthly cycle, and after I called them they just kept forwarding me to another agents who don’t pick up, so I stayed about an hour on the phone just hearing apologies, with my final exams on the way, after I spent about a week going at night to the university to get access to the internet, as i haven’t set up a internet at home yet, and I’ve been using my phone instead, so after I received a text message from Rogers tells me that I went over the data and then it turns out that it was a mistake, what a shame really!!!!
Saad, waiting on hold to speak with agents who just end up transferring you to someone else is quite frustrating, to say the least. I really hope that the issue with you being incorrectly billed for Data usage has been resolved. If not, please reach out to us on Social Media via @RogersHelps on Twitter or on Facebook.com/Rogers so we can take a look at this for you. ^tb
Have to sign in every time and it’s always under maintenance to “ serve me better”
Save the space on your phone and just log in thru the website.
CrystalMarlaine, the App definitely should not be constantly under maintenance as the maintenance windows are usually overnight during off peak hours. Have you ever been able to successfully access the App? Can you try uninstalling the App from your device then reinstall it and give it another shot? Let us know if the same issue is happening. ^tb
Up to six family members will be able to use this app with Family Sharing enabled.