iPhone Screenshots

Description

The MyRogers app is an easy and secure way to manage your account from anywhere and to manage your family’s data worry-free.

All customers on a Share Everything plan get even more from the MyRogers app!
• Top up data before you run out and pause data access for any line
• Stream up to 3x more video with Stream Saver™
• Monitor your data usage in real time
• Set customizable data alerts for each line
• View your bill and make payments

The MyRogers app is Wi-Fi compatible and available to all Rogers customers with a post-paid account.

What's New

Version 5.2.0

Small updates, huge difference. Our latest version is all about bug fixes that make your everyday a little bit easier. Plus, if you’re an Ignite TV customer, congrats. We’ve tailored the app to go with your tailored TV experience, including a detailed view of the flex channels currently available to you. Update today and manage your account, worry-free.

Ratings and Reviews

4.2 out of 5
19.3K Ratings
19.3K Ratings

Awful and Useless

AndrewP0027

I have been getting and error message for months that “there is a problem and we are working on it”. Get your act together Rogers. Since when does it take 4 months to fix a bug in the app that tells me my data usage. I had a support ticket closed saying “the problem is resolved” as well. Worst service ever.

Developer Response

Andrew, having the same issue for 4 months without a resolution must be beyond frustrating at this point. The fact that you were notified it was resolved when it wasn't doesn't help matters either. We've like to take a close look at this for you and ensure its resolved once and for all. It sounds like an My Rogers profile issue, please reach out to us on Social Media via @RogersHelps on Twitter or on Facebook.com/Rogers so we can escalate this for you. ^tb

Ruined my life for a week by a stupid mistake

Saad Shaarud

I wasted about an hour to just hear sorry from Rogers agents on the phone, it was their mistake for not renewing the monthly cycle, and after I called them they just kept forwarding me to another agents who don’t pick up, so I stayed about an hour on the phone just hearing apologies, with my final exams on the way, after I spent about a week going at night to the university to get access to the internet, as i haven’t set up a internet at home yet, and I’ve been using my phone instead, so after I received a text message from Rogers tells me that I went over the data and then it turns out that it was a mistake, what a shame really!!!!

Developer Response

Saad, waiting on hold to speak with agents who just end up transferring you to someone else is quite frustrating, to say the least. I really hope that the issue with you being incorrectly billed for Data usage has been resolved. If not, please reach out to us on Social Media via @RogersHelps on Twitter or on Facebook.com/Rogers so we can take a look at this for you. ^tb

Internet increase

zaggayouth

My internet price was increase without proper notification. I’m not pleased about that.

Developer Response

Hi there, zaggayouth. We understand that this is a concern and we always try to minimize price increases as much as possible while providing our customers with fast, reliable Internet and the latest technology to support their growing needs. Affected existing customers were notified of this rate increase by bill message or letter. I can understand the negative surprise when you noticed your bill was higher than expected. ^mg

Information

Seller
Rogers Communications Inc.
Size
104.6 MB
Category
Utilities
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© Rogers Communications Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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