Description

The RBC Mobile app takes mobile banking to the next level. Everyday banking is always convenient, but our new app helps make managing your money even easier. Our fresh and intuitive design gives you easy access to everything you’d expect from a banking app: account balances, money transfers, bill payments, cheque deposits, ATM locations and more. But we didn’t stop there. We made it easier to find each feature with improved navigation. Our Action Button and Manage Menu take the most important tools and put them right at your fingertips. The best part? These menus are tailored to each page.

Exclusive to the RBC Mobile app, NOMI plays big part of the app experience. NOMI Insights help you manage your day-to-day finances with personalized tips and spend trends. NOMI Find & Save helps make saving easy by taking a look at your spending habits to find a little extra money and saves it for you – so you don’t have to.

We know you’ll love everything the RBC Mobile app offers, and we want you to feel safe and secure using it. Starting at sign in, we’ve given you access to the latest in biometric identification technology, like Touch ID or Face ID, so you can securely access the app without having to remember your password. If you misplace your credit card, use the app to temporarily lock your card.

We’re grateful to our clients for expressing their ongoing satisfaction with RBC’s service and ranking us "Highest in Customer Satisfaction among Canadian Mobile Banking Apps” two years in a row(2).


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Here’s how we keep you safe:

PRIVACY
RBC collects, uses and discloses the information that you provide to us in accordance with your account agreement(s) with us and our privacy policy, available at http://www.rbc.com/privacysecurity/ca/our-privacy-principles.html. Learn more about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html.

The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html.

For help removing the RBC Mobile app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html or you can contact mobile.feedback@rbc.com.


LEGAL
When you select to install the RBC Mobile app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the RBC Mobile app from your device.

If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as all applicable agreements between you and any RBC company, including:
- Electronic Access Agreement (Personal clients of Royal Bank of Canada)
- Business Account Agreement (Business clients of Royal Bank of Canada)
- The Operation of Account Agreement (RBC Direct Investing clients)
- General Account Agreement (RBC Dominion Securities clients)

1. The RBC Mobile app is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. Contact information for these entities is available at https://www.rbcroyalbank.com/customer-service/index.html?lob=mobile.

2. Royal Bank of Canada received the highest score among mobile banking apps in the J.D. Power 2017-2018 Canadian Banking App Satisfaction Studies of customers’ satisfaction with their banking app. Visit jdpower.com/awards.

®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
Touch ID, Face ID, Siri and iMessage are trademarks of Apple Inc., registered in the U.S. and other countries.

What's New

Version 6.0

A fresh look and intuitive design helps make managing your money easier.
• The Action Button puts the most important tools for each page in one location
• The Manage Menu gives you easy access to settings, letting you do more with less navigation
• Use your mobile number to register for autodeposit
• Business clients can now use Touch ID or Face ID, Siri and iMessage

We’ve also fixed bugs and improved overall performance.

Ratings and Reviews

2.4 out of 5
361 Ratings
361 Ratings
mb685

Wow - can I roll back an update?

Nonono! Your banking app was fine just the way it was! In fact, better than most of my others!

Readability is gone, information on pages is laid out in ways that don’t make sense, extra clicks to get to the same stuff that was visible at a glance before... definitely don’t like this at all!

The credit card page is especially upsetting - the details tab has information that was right there when you selected the account, extra click there. How about do transferring money between accounts? Found it eventually, but getting there is frustrating. Again, extra clicks.

Undo this update and go back. If I’d known this was what was coming, I would have put a pause on as long as possible. I want my banking app to be quick and easy, not this.

Developer Response

We appreciate you taking the time to share your feedback. The layout is different, however the app offers the same functionality as it did before and then some. Please take a look here https://bit.ly/2Kb6PxR as our demo may help you find what you are looking for and save you a few clicks. -- Tricia

EODMusic

Business Touch/FaceID

I just want to say thank you for implementing touchID and FaceID for business customers. This is the most valued change on this update. Saves me time from logging in with my password vault.

In addition the middle button is useful with the deposit check option right there.

Thanks so much, and excellent work with the app update!

Developer Response

Thanks for the feedback and rating! Happy to hear that you are liking the changes! :) -- Kevin

WhiteZero19

Best Banking App

Where is the grid view!? The grid view helps me visualize my accounts in an envelope type system where as the list view feels like an excel spreadsheet. Please bring back the grid view!!!

Also - when is the direct investing section going to see an overhaul!? It’s like traveling back to 2010.

Also it would be great to see my cash back balance on my credit card....

So many missed opportunities!

Developer Response

Hi there. We've forwarded your feedback to RBC Direct Investing. Should you wish to speak to someone there please call 1-800-769-2560 (option 6 for Tech Support), Mon-Fri 7am-8pm ET. -- Patrick

Information

Seller
Royal Bank of Canada
Size
183.7 MB
Category
Finance
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© Royal Bank of Canada 2018
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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