Description

You told us it was time to refresh our app, and we heard you. We’re excited to bring you a new design that uses the Apple technology you’re used to, so it fits more easily into your life.

And now, download the companion RBC® Wallet** app** to use your RBC Royal Bank debit and credit cards in Apple Pay.

Fresher. Faster.

We’ve built the RBC® Mobile** app** using Apple technology and features, like the Touch ID fingerprint identity sensor. It looks and feels familiar, so you’ll spend less time learning how to use it and more time focusing on everything it helps you to do.

Deposit a cheque on the way out to dinner. Send money to a friend while they’re grabbing you a coffee. Check account balances – without signing in – while in the grocery store lineup.

Just for you.

Keep sharing your ratings and comments, so we can continue to improve your mobile banking experience.

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Here’s how we keep you safe:

SECURITY
Rest easy knowing that you’re protected from unauthorized transactions*** in the RBC Mobile app by the RBC Online Security Guarantee.

PRIVACY
The RBC Mobile app might need to access device services for certain features, like finding nearby RBC Royal Bank® branches. For a full list of the features, check out http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html.

For help removing the RBC Mobile app from your device, there are instructions at http://www.rbcroyalbank.com/mobile/permissions/mobile-iOS.html or you can contact mobile.feedback@rbc.com.

You can get more information about RBC digital channel privacy at http://www.rbc.com/privacysecurity/ca/online-privacy.html.

Contact information for RBC Royal Bank, RBC Direct Investing and RBC Dominion Securities is available at https://www.rbcroyalbank.com/customer-service/index.html?lob=mobile.

LEGAL
When you select to install the RBC Mobile app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the RBC Mobile app from your device.

If you download the RBC Mobile app, you must review, and are subject to, the terms & conditions found under the Legal link on www.rbc.com as well as the following, as applicable:
- Electronic Access Agreement (Personal clients of Royal Bank of Canada)
- Business Account Agreement (Business clients of Royal Bank of Canada)
- The Operation of Account Agreement (RBC Direct Investing clients)
- General Account Agreement (RBC Dominion Securities clients)

* The RBC Wallet app is operated by Royal Bank of Canada.
** The RBC Mobile app is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc.
*** For a definition of an unauthorized transaction & for full details regarding the protections and limitations of the Online Security Guarantees, please see your account &/or online agreements with the applicable entity. The guarantees are given by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. in connection with their respective online services.

®/™ Trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
Apple, Touch ID and Apple Pay are trademarks of Apple Inc., registered in the U.S. and other countries.

What's New

Version 5.11

To ensure RBC Mobile runs even smoother, we’ve made some tweaks to ensure a better banking experience.

Ratings and Reviews

2.9 out of 5

457 Ratings

457 Ratings

Still has problems - Feb 2018

Tyyyyy234

07 Feb 2018 - still not functioning very well. It has great difficulty auto focussing on the cheque you are trying to deposit. You have to wait forever for the manual icon to show up to take a picture of the cheque. If you want to make this a better app allow people access immediately to the manual icon to take the picture of the cheque. It is very frustrating having to wait for the tablet or iPad to figure out the app will not auto focus and then wait for another screen to say it can’t focus and then yet another screen for the manual icon to take a picture to show up. This is not rocket science, a very easy fix. Let’s see if RBC actually listens to its customers.

Why is it this app cannot tell the difference between portrait and landscape on the iPad. When trying to take a picture of a check to deposit it continually tells me to change to landscape. However the iPad is in landscape. The only way to get this to work is to put it into portrait and then shift the iPad back to landscape and then the app seems to recognize that the iPad is in landscape. Quite annoying! With all the money RBC has they should be able to pay someone to fix this.
iPad Pro 12.9

Developer Response

Thanks for taking the time to review and provide feedback. Do you have the most up-to-date version of iOS installed? If not, then you should grab the update and see if it allows mobile cheque deposits to work correctly. If you still see this portrait/landscape problem after that, please give us a call at 1-800-769-2555. -- Patrick

Great app but please make...

Nixon8899

Direct Investing better on the app.... or better yet create a new app for direct investing like BMO has. Thanks!

Developer Response

We'll share your feedback with our developers; you never know what changes will show. Enjoy the rest of your day! -- Charlene

Absolute Trash - only desktop site displays up-to-date info.

Vendrascos

So it turns out only the desktop version has accurate account information. Any app or mobile site used by RBC does not contain information needed to bank day to day, and routinely only contains information that is 1-2 business days behind.

Why is this information not provided in mobile versions? What other features (i.e. security) are missing from mobile? If it were possible, this app would receive ZERO out of 5 stars. RBC Mobile is being deleted after writing this review, and if you haven’t already, you should delete it too!

Information

Seller
Royal Bank of Canada
Size
131.2 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, French
Age Rating
Rated 4+
Copyright
© Royal Bank of Canada 2018
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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