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Saas IT Helpdesk - ServiceDesk Plus On-Demand

By Zoho Corporation

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Description

ManageEngine ServiceDesk Plus On-Demand iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. ManageEngine ServiceDesk Plus On-Demand integrates your help desk requests and assets to help you manage your IT effectively.



App features:



Filter requests based on criteria such as unassigned, pending, open etc.

View, create, edit and delete requests.

Perform actions (pick up, assign, close, reply) for requests.

Work log and resolutions can be added/modified for each request.

What's New in Version 5.2.1

1. Default protocol "HTTP" in the server URL is replaced by "HTTPS" as the ServiceDeskPlus On-Demand server supports secured connections only.
2. Not showing "Load More" button in Request List view even if you have more than 100 requests is fixed.

Screenshots

iPhone Screenshot 1
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iPad Screenshot 1
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iPad Screenshot 4
iPad Screenshot 5
Saas IT Helpdesk - ServiceDesk Plus On-Demand
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Business
  • Updated:
  • Version: 5.2.1
  • Size: 30.0 MB
  • Languages: English, Arabic, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.