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TELUS My Account

By TELUS Communications Company

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TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.

Please note: The app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported. Select small business accounts are supported, but Corporate / Enterprise accounts are not yet eligible.

Features for customers on monthly rate plans include:

Monitor your monthly data, text, and voice usage
● Check your account balance
● Make one-time payments or sign up for automatic payments
● Find and add travel passes
● Add or remove features like text messaging or data packs
● Check your Device Balance and Contract Status

Features for prepaid accounts include:

● Monitor your prepaid add-on usage
● Check your account balance
● Top up your prepaid services using a credit card or PIN
● Add features like text messaging, voicemail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account app, even while travelling abroad with a 4G (HSPA) or LTE device.

The TELUS My Account app requests these permissions from your device, for the following purposes:

● Directly call phone numbers: To enable the app to call TELUS support for you with one simple tap.
● View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
● Full network access: To access the Internet and communicate with TELUS servers.
● Location: To support and simplify purchasing of travel options.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

What's New in Version 4.0.3

- minor bug fixes

iPhone Screenshots

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Customer Reviews


Love the app


A huge improvement. I'm now able to get my usage data easily and monitor my costs

Presque complet comme application

Belle amélioration dans cette mise à jour mais...

Il serait appréciable d'avoir la possibilité de visualiser nos appels entrants et sortants de façon séparé (une liste de nos appels entrants et une liste de nos appels sortants) afin de bien visualiser l'utilisation de nos appels pour ne pas dépasser nos forfaits. Même chose pour les textos... avoir la possibilité de visualiser notre utilisation de texte en séparant les entrants et les sortants. (Exemple: 10 sms sortants et 23 sms entrants.)

TELUS My Account
View in iTunes
  • Free
  • Category: Utilities
  • Updated:
  • Version: 4.0.3
  • Size: 49.4 MB
  • Languages: English, French
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
All Versions: