iPhone Screenshots


TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility and Home accounts (Alberta & BC) on the go.

Please note: Select small business accounts are supported, but Corporate / Enterprise accounts are not yet eligible.

What’s new

Home Services customers in Alberta and BC can now use the app to:

Quickly pay your internet, TV, mobile and home phone bills
Review and update all your TELUS plans
Easily monitor your internet usage to avoid overages

Features for customers on monthly rate plans include:

Monitor your monthly data, text, and voice usage
● Check your account balance
● Make one-time payments or sign up for automatic payments
● Find and add travel passes
● Add or remove features like text messaging or data packs
● Check your Device Balance and Contract Status

Features for prepaid accounts include:

● Monitor your prepaid add-on usage
● Check your account balance
● Top up your prepaid services using a credit card or PIN
● Add features like text messaging, voicemail, etc.

Best of all, you won’t be charged data fees when using the TELUS My Account app with a TELUS Mobility plan, even while travelling abroad with a 4G (HSPA) or LTE device.

Mobile access is for use in Canada only, on select devices within wireless network coverage areas. Data charges may apply for service outside Wi-Fi coverage.

The TELUS My Account app requests these permissions from your device, for the following purposes:

● Directly call phone numbers: To enable the app to call TELUS support for you with one simple tap.
● View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
● Full network access: To access the Internet and communicate with TELUS servers.
● Location: To support and simplify purchasing of travel options.

Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.

What's New

Version 4.4.0

Easily download past bills in PDF format

Ratings and Reviews

4.4 out of 5

3.1K Ratings

3.1K Ratings

Need Data Usage back


Need to see data left and days left out back in app. Isn't that what an app is for? To track usage in the go? Can't rate it higher with the best tool gone.
09/17 -Update They listened! way to go Telus! Data usage is back on the mobile app! 5 stars for listening to us!

Developer Response

Thanks for the feedback, we've added this back. Check it out and let us know what you think.

Unable to login


My account link suddenly disappeared and I am no longer to login with the app. What happened?

Used to work


Don’t know what they did but app doesn’t log in anymore. Tried tech and still not working. Disappointed


TELUS Communications Company
71.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, French
Age Rating
Rated 4+
© 2012 TELUS Communications Company


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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