Legendary Service. At Your Fingertips.
The Ritz-Carlton Mobile App allows you to navigate your journey and enhance your experiences at The Ritz-Carlton destinations around the world. As a Rewards member, you will enjoy exclusive, anticipatory benefits including Mobile Check-in with Room-Ready alerts (including Elite Benefits for Gold and Platinum members), Mobile Requests for anything you may need during your stay and Mobile Check-out to request a copy of your guest folio.
The app offers a distinctive digital experience allowing you to manage your account, track upcoming reservations and reserve future stays all from the palm of your hand.
To unlock these exclusive guest services, visit ritzcarlton.com/app for more details.
COMPATIBLE WITH MORE DEVICES AND NEW LANGUAGES
- Available for iPhone, iPad and Apple Watch
- Add your Rewards membership card to Apple Wallet
- TouchID on iPhone and iPad for simpler sign-in
- Seamless use of maps to improve searches and directions to or from hotels
- Available in English, Chinese (Simplified), German, French and Spanish
- Search for hotels using your current location, an address or point of interest
- Browse hotel photos, maps and amenities before reserving, or simply call a hotel (varies by device)
- Find inspiration and ideas for upcoming adventures with articles from
Journey into The Ritz-Carlton
-Reserve The Ritz-Carlton hotels as well as other brands within the Marriott portfolio
VIEW AND MANAGE YOUR STAYS
- Add reservations to Apple Wallet and your calendars
- Save and manage hotels to allow for easier, faster rebooking
- One-touch calling to contact hotels directly
- Home screen updated to reflect current stays, allowing you to readily access reservation details and guest services during your stay
CRAFTED FOR CONVENIENCE
- Check in prior to your arrival and receive notification when your room is ready
- Gold and Platinum Elite members enjoy priority upgrades and priority late checkout
- Request a shoeshine, valet service or more fresh towels, via the app
- Request your eFolio without stopping at the front desk
- Curated recommendations for dining, spa and local attractions, as well as details on hotel events. Ability to make dining and spa reservations, via the app.
ADDITIONAL IN-APP BENEFITS
- Convenient enrollment in The Ritz-Carlton Rewards program
- Access to exclusive preferred rates
- Anywhere access to your account balance, nights, points and activity history
- View your SPG® and The Ritz-Carlton Rewards accounts and transfer points between them
Please enjoy an enhanced app experience with our latest release:
- Bug fixes and improved app performance
Thank you for using The Ritz-Carlton App. We appreciate your loyalty and look forward to welcoming you again soon. Please contact us at firstname.lastname@example.org any feedback or questions.
Ratings and Reviews
Good start, but location services stay on even though app is closed. Had to turn off location services for the app in Settings.
Looks like crap on my iPad
News flash Ritz we 1% are shopping on our iPads.
This app doesn't work for Canadian users. Doesn't recognize provinces and requires a zip, doesn't recognize a postal code. Fix it.
- Marriott International
- 78.3 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- English, French, German, Japanese, Simplified Chinese, Spanish
- Age Rating
- Rated 4+
- © 2018 The Ritz-Carlton Hotel Company, L.L.C.
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.