Innovative Services Improvised During Disasters: Evidence-Based Education Modules to Prepare Students and Practitioners for Shifts in Community Information Needs (Report)
Journal of Education for Library and Information Science 2010, Spring, 51, 2
Journal of Education for Library and Information Science
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Background When disaster strikes, the information needs of the affected community change dramatically. Residents may suddenly require information about current evacuation efforts, displaced populations may want information about their families and homes, or emergency relief personnel may be looking for information about resources available within the local area. Providing these types of information services is not part of a librarian's customary repertoire. While there are best practices, standards, guidelines, and research in the library literature about services as diverse as bibliotherapy and term-paper counseling (Bunge & Bopp, 2001, pp. 12-13), there are few if any best practices, standards, guidelines, or even research about providing library and information services in times of community-wide disasters. Because the focus of disaster planning in libraries has often been turned inwards toward the institution rather than outwards towards the community, the typical guidance material for libraries emphasizes how to protect the staff, collections, and physical plant during a disaster as well as how to maintain continuity of services or return to normal services as soon as possible after the disaster has passed. It does not address the unique services that information professionals could provide during and immediately after community-wide disasters or the benefits to be gained through the opportunistic improvisation of services to meet changes in users' information needs.
- Category: Language Arts & Disciplines
- Published: Mar 22, 2010
- Publisher: Association for Library and Information Science Education
- Seller: The Gale Group, Inc.
- Print Length: 19 Pages
- Language: English