By Mary Colak
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Mary Colak takes your business to the next level by dramatically increasing efficiencies that immediately boost your profit margins. Her experience with public, private, and non-profit sector clients has earned her a reputation for being “über-organized” and “über-productive.” Building on her experiences with clients, and education in management consulting and project management, she shares her best practices for improving efficiencies, productivity, and effectiveness in all areas of your personal and business practices so that you can be wildly successful.
||CleanOrganizing for Maximum Productivity||Mary shares some tips on how organizing your priorities each day can save you time. The day before, start by planning and writing down your top priorities for the next day. Schedule time for each priority.||10/23/2012||Free||View in iTunes|
||CleanBest Ways to Impact Customer Satisfaction||Mary answers the question of how customer satisfaction impacts your business. She stresses the benefits of having satisfied customers that will spread the word about your great service as opposed to looking for new customers.||10/16/2012||Free||View in iTunes|
||CleanMapping the Inefficient Sub Process||Mary discusses how to map processes. Whether the processes are large or small tasks, the steps are the same. They include: Naming the process Identifying the start and stop points Identifying the output of the process||10/9/2012||Free||View in iTunes|
||CleanPerfecting Products Before or After Launch||Mary discusses the importance of analyzing business processes to meet customer requirements and needs. By putting yourself in your customer’s shoes, you will be able to understand what is expected and acceptable.||10/3/2012||Free||View in iTunes|
||CleanUnderstanding What Causes Problems||Mary shares a five step methodology that will help uncover the root causes of problems. They are: State the problem Collect data Observe problems Develop an issues template Identify the critical issues -||9/28/2012||Free||View in iTunes|
||CleanBest Practices for Effective Implementation Plans||Mary shares best practices for effective implementation plans. This includes: Business readiness Liaison roles Software or other equipment needed Training Communication Scheduling Resources Logistics Budget Change management -||9/25/2012||Free||View in iTunes|
||CleanHow Organizations Can Identify Areas for Improvement||Mary shares ways that organizations can identify priority areas for improvement. She discusses using a lean assessment methodology. The steps include: Conducting meetings to review expectations and deadlines Determining the project scope||9/18/2012||Free||View in iTunes|
||CleanLeaders Helping Staff with Productivity||Mary shares how leaders can empower their staff so that they, too, can become highly productive. Empowered employees are more engaged, and more engaged employees tend to work harder, knowing that they are an important part of the big picture,||9/11/2012||Free||View in iTunes|
||CleanWhat is Value-Add and How Does it Impact Efficiency?||Mary explains the meaning of “value-add.” The criteria are: The customer is willing to pay for it The process, object, or service has to be physically changed The process, object, or service is done right the first time - In this podcast,||9/5/2012||Free||View in iTunes|
||CleanGaining Support for Records Management Programs||Mary explains that the way to gain support for a records management program is to actively engage management and staff so that they can experience the benefits, not just hear the words. By appealing to emotions,||8/28/2012||Free||View in iTunes|