Technology in Human Services
By Technology in Human Services
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I’m going to bring you ideas, initiatives and individuals doing interesting and unique things with technology in their human service work. There are thousands of human and community service non profits that want and need to use technology, especially social media, in their service work. That’s what I’m interested in and am going to explore in this podcast.
||CleanTiHS Season 2 Episode 1: Podcasting – the how and why for your nonprofit||Welcome to season 2 of the Technology in Human Services podcast! This is a recording of a presentation I recently made at a technology/professional development day with CSAE Trillium.||1/22/2019||Free||View in iTunes|
||CleanTiHS Episode 12: Marc-André Séguin – so you want to immigrate, there’s a chatbot for that!||In this episode, I spoke with Marc-André Séguin, an immigration lawyer with the firm Exeo, in Montreal. Earlier this year, Marc-André launched the first immigration chatbot in Canada. Immigration Virtual Assistant, or IVA,||11/13/2017||Free||View in iTunes|
||CleanTiHS Episode 11: Madison Watson – online service means a shift in how you do your work||I asked Madison what it's like to shift from a predominantly in-person service culture to an online-only service. She provides a refreshingly candid overview of some of the challenges they faced.||10/12/2017||Free||View in iTunes|
||CleanTiHS Episode 10: Renee Black – providing new tools for human service workers & their clients||In March of this year, PeaceGeeks was one of the winners of the Google Impact Challenge. They took home $750,000 to bring their "Services Advisor" mobile app/system to Canada (previously used in Jordan with UNHCR) focused on connecting newcomers to Can.||9/6/2017||Free||View in iTunes|
||CleanTiHS Episode 9: Heidi Fuentes – online service doesn’t mean losing the personal touch, it enhances it||In this episode, I talk with Heidi Fuentes, Online Services Program Manager at COSTI Immigrant Services. I learned a lot from Heidi about what it takes to move existing services online to meet the needs of clients who many never set foot in your office.||6/29/2017||Free||View in iTunes|
||CleanEpisode 8: Joséphine Goube – where civic tech can provide solutions for nonprofits||In this episode, I'm talking with Joséphine Goube, Chief Executing Officer of Techfugees. In our conversation, I explore what Techfugees does and what they're learned acting at the intersection of technology developers and human service providers.||4/7/2017||Free||View in iTunes|
||CleanEpisode 7: Lawrence Murphy – foundations of cyber counselling||In this episode, I'm so excited to bring you a pioneer in cyber counselling in Canada. We explore foundations and future trends of cyber counselling.||3/12/2017||Free||View in iTunes|
||CleanEpisode 6 – Fei Tang – putting the community in MOOC||Welcome to Episode 5 of the Technology in Human Services podcast! In this episode, I'm speaking with Fei Tang, who helped create and run CultureLink's very successful Massive Open Online Course/Community (MOOC).||1/4/2017||Free||View in iTunes|
||CleanEpisode 5 – Walter Yu – the simplicity of technology for community connection||This episode is part 2 of a look at how the City of San Gabriel transformed its community outreach and engagement with local Chinese-language residents. In this episode, I speak to Walter Yu about how his simple idea became the foundation for the City .||11/14/2016||Free||View in iTunes|
||CleanEpisode 4: Lauren Gold – multilingual social media and community engagement||In this episode, I explore the idea of going to where your audience is and connecting with them there. For most nonprofits, getting on social media tends to mean setting up a Facebook page, Twitter account, maybe LinkedIn and Instagram.||11/2/2016||Free||View in iTunes|