Enjoy a simpler, smarter banking experience with Hellenic Bank’s exceptionally user-friendly Mobile Banking App unveiling an incomparable design.

Even if you are not a Hellenic Bank customer, you can “take a tour” of the app and simulate transactions as well as take advantage of pre-login features such as navigating to the nearest Hellenic Bank ATM/branch, merchant offers, viewing foreign currency rates or getting in touch with us via phone, email or social media.
Using Mobile Banking you can access and manage your accounts quickly and securely.
There’s a lot you can do:
• Transfer money between your accounts or to any Hellenic Bank customer, instantly
• Pay pre-approved payees – so if you set up your friends and any other people you often pay, you can send them money just by clicking on their icon
• View and redeem offers from merchants near you, so you never miss an offer when it’s nearby
• Set up a time deposits easily using the floating action button, making it easy to get into the saving habit
• Receive push notifications for account and card balances, incoming and outgoing payments to help you keep on top of your money
• See detailed charges of each transaction before you submit it, so you always know exactly how much you’re going to pay
• Get turn-by-turn directions to branches, business centers and ATMs – so you always know where to find us
• See the latest exchange rates so you know when’s a good time to move money
• Send money to another bank in Cyprus or overseas
• Pay your credit card or top up your P-Card
• Transfer money into your loan accounts
• Pay for utility bills such as CYTA, MTN, EAC, CableNet and PrimeTel
• Schedule and manage recurring payments
• Set up account, payment and security alerts
• View transactions to check which payments have come in and gone out
• Report a lost or stolen card
• Personalise your dashboard to show you what you want to see, where you want to see it
• Make informed financial decisions about what you can afford, based on your credit card limit and amount left to pay off your loans
• Talk to us by message
• Receive alerts about money coming in and going out, using limits you set
• Rate the app, and tell us what you think of it

We request some permissions when installing:
• Location – ATM locator
• Manage calls- Push notifications

To access the full suite of features in the mobile app, you'll need to have registered for Web Banking and login with your credentials.

There are a few things you’ll need to do from a branch or via Web Banking. These include setting up approved payees and opening accounts other than the Time Deposit.

Need Help? 

Always keep your app up to date to access the full range of features and the latest enhancements, including stability improvements.

Forgot your password? 
Visit your nearest Hellenic Bank branch.

Things you should know:

The Hellenic Bank app is compatible with IOS 9.3.5 and above.
Subject to network provider coverage.
Merchant offers are subject to location availability
Other conditions and fees apply.

What's New

Version 1.5.0

Version 1.5.0
-Enhanced, newly designed pre-login experience
-Get offer recommendations based on where you are
-Access shops, their offers and get turn by turn directions without the need to login

Ratings and Reviews

3.6 out of 5

52 Ratings

52 Ratings

A good effort, but it needs improvements


Good interface, easy to understand how it works, with useful info (such as nearby ATMs), but it needs a lot of improvements.

For instance, when an WiFi network hasn’t a very strong signal, the app tends to disconnect on its own, or not connect at all, or giving repeated connection errors, although one is actually connected and can do transactions!

One might claim that these connection errors are related to security protocols, but, if that’s the case, then, why the app remains connected? In any case, it’s a bad end-user experience.

Also, in terms of services available, some standard services provided via the web banking interface, such as the ability to pay the bills of the Nicosia Waterboard, aren’t available here.

Moreover, I’d liked to see the option to sign-in to the app by using the Touch ID.

Don’t update!


After the last update, the app behaves strangely and doesn’t fit on the screen of iPhone X. The old version was much better, how to get back to it?

Also have issues when logging in.

You call this an update?


Updating the “splash screens” while keeping the poorly implemented web based view of the app’s interface, is NOT an update, but a bad joke.

Sure it does sort of work, but it’s like performing a surgery... with a butter knife.

Crashes, lag, unexpected reloads, abrupt expiration of sessions, and NO Touch ID, neither Face ID support...

This app has literally changed by a factor of 5% since initial release. No the whole if it ain’t broke why fix it doesn’t apply here... because it is broken...

Get with the times “most innovative bank of Cyprus”.....


114.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Greek, Russian
Age Rating
Rated 4+


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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