My Telenor is your shortcut to us – check your usage, see bills and buy data.
With the app you have several self-service options right at hand. You can view your bills, keep track of your data usage and buy more GB if you’re running low. You also get a nice overview of potential extra costs such as usage abroad, donations for charity and bus tickets. Furthermore, you will find the best overview of your Telenor Trin-subscriptions and your family group.
- Simple overview of all your subscriptions
The app gives you the fastest and best overview of both your own and your family members’ subscriptions. Both mobile, internet and mobile internet. You can check how much data your kids have left and see when your subscription is out of binding.
- Overview of extra usage
The app provides an easy overview of extra usage not included in your subscription. E.g. tickets, calls, messages and data usage abroad or donations and competitions.
- Overview of all your bills
Get the best overview of your bills in the app. You can easily find all your bills and check if everything is okay.
- Pay your bills
You can also pay your bills directly in the app if you haven’t registered a payment card or haven’t signed up for Betalingsservice.
- Change payment method
Did you get a new credit card? Or do you want to sign up for Betalingsservice? The app lets you do it fast and easy in only a few steps.
- Buy extra data
If you have run out of data, you can refill your subscription directly in the app. You can also top up data and buy extra packages when you are abroad – both outside and inside Europe.
- Information about your subscription
You’ll find all the important information about your subscription in the app. E.g. simcard number, puk code and broadband number plus the name and the price of your subscription.
- Family overview
You can view your family group directly in the app and get a simple overview of your Telenor Trin-subscriptions as well as view both your and your family’s discount. You can also view, invite and accept your invitations.
- Se coverage and report errors
Have you experienced bad coverage on your mobile or mobile broadband? We’d love to hear from you – and you can report bad signal and coverage errors directly from the app. When you report a problem, our technicians will start looking in to it.
- See communication from Telenor
The app gives you a nice historical overview of e-mail communication from Telenor. This is the easiest place to find information such as an old Wi-Fi password or the documents from your purchase.
- See installments and SWITCH
You will also find an overview of your installment if you bought your phone with a Smartaftale. If you bought your phone with SWITCH you can also see when you can switch your phone to a new model.
To get full access to the app you need to be a Telenor Denmark customer and have a CONNECT account. If you do not have an account, it’s easy to create one in the app. You can also use the app with limited access via SMS login, which also works for B2B users. Finally, you can check out the app in a demo mode, if you’re curious.
All summer, Telenor gives all private customers double up on data, no matter where the trip goes. We cover 99% of Danes' travel destinations*, where you can safely use your phone as when you are at home - without the extra cost. All you have to do is open the app and say yes to more data. Then you will get twice as much in your subscription until August 15th.
In this version, we have updated your subscription overview to make it easier for you to follow the amount of data available on your subscription. Additionally, we have made it easy to check your travel destination and feel safe when using your phone abroad.
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- Telenor A/S
- 49.3 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- You must be at least 17 years old to download this application.
- Gambling and Contests
- © 2019 Telenor, Denmark
Up to six family members will be able to use this app with Family Sharing enabled.