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ServiceDesk Plus

By Zoho Corporation

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Description

ManageEngine ServiceDesk Plus iPhone & iPad app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app gives you better user experience. ManageEngine ServiceDesk Plus integrates your help desk requests and assets to help you manage your IT effectively, trusted by more than 16000 enterprises worldwide.



App features:



Filter requests based on criteria such as unassigned, pending, open etc.

View, create, edit and delete requests.

Perform actions (pick up, assign, close, reply) for requests.

Work log and resolutions can be added/modified for each request.

View, create, edit and delete tasks.

Push Notification (Based on "Mobile Push Notification" settings in SDP product).

What's New in Version 3.2

1. Attachment support while creating new request.
2. Watch App support.
3. Bug fixes.

Screenshots

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iPad Screenshot 1
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Apple Watch

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ServiceDesk Plus
View In iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Business
  • Updated:
  • Version: 3.2
  • Size: 11.7 MB
  • Apple Watch: Yes
  • Languages: English, Arabic, Bosnian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
  • Developer:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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