Otlob believes that ordering food should be fun and easy. That is why we built an app that empowers you to order from all your favorite restaurants without long call center calls, annoying upselling, and constant order mistakes. We believe you should be able to order food simply. Join the community of more than 1,000,000 people in Egypt that use Otlob to order from thousands of top restaurants and discover an easier ordering experience.
- Use GPS to find top restaurants near you
- Browse thousands of up to date menus
- Sort restaurants by cuisine, price, discounts, and user reviews
- Automated order transmission technology to reduce human error
- Selection of top restaurants in Cairo, Alexandria, the Delta and Upper Egypt
How to use the Otlob App:
- Select your location and browse top restaurants
- Add your meal to the basket
- Checkout, pay cash on delivery or pay online by visa
- Food is delivered quickly and simply
- Save money with exclusive deals, discounts, and vouchers
- Track your order progress with our in-app live status updater
- Customize your order to your preference just like in the restaurant
- Review your order history to re-order your favorite meals
- Browse from top restaurants like McDonald’s, KFC, Papa John’s, Burger King, Cook Door, Pizza Hut and many more!
Reviews and feedback: Have an issue with your order? Please contact us at email@example.com for live customer care support.
Get exclusive deals from restaurants in Egypt. Download the app, select your location, and filter by deals.
Check out our updated app design with a cleaner and simpler interface.
Ratings and Reviews
Way too many problems and lack of respect
I’ve been using otlub for years and I didn’t have a problem with them until the last couple of weeks. It all started with TBS when I waited for an hour till I got a notification by email saying they didn’t accept my order since I’ve never got a response like that before nor did I even think that there’s was a possibility for the vendor to cancel orders. So the next day I tried the same order again and they accepted it, but I got a call from them after 3 hours asking for my location. I definitely canceled the order and wanted to write a review on otlub, but the app is not easy to use. This happened again with Pizza Hut and MacDonald’s and the person I talked to on chat with these order kept telling me it’ll arrive in a few mins when they never even arrived to begin with. I’ve only been using this app because of the lack of Arabic skills that I have. But now that they provide English speakers in their hotlines, I don’t need to use the app anymore and it’s not fair to treat the customers this way by delaying the orders for no reason and to lie about the orders as well.
5 days ago I made an order to McDonald’s breakfast at 10:24 am and it was accepted by vendor at 11:14 and arrived at 11:43 .. McDonald’s insisted that it’s otlob’s issue and otlob didn’t respond well on chat they were robotic in a very bad way , today I made another order with McDonald’s at 8:52 pm and since then I’ve been trying to reach the chat to avoid last time issue , they never responded and ended the 1st chat session automatically after not replying. The order kept loading and was accepted by the vendor after 19 mins and the chat team didn’t even text back in their common known robotic way. The order was accepted, prepared and dispatched from McDonald’s between 9:11 pm and reached our door step at 9:37 pm - less than 30 mins ! (which means the I can get my order through their call center and avoid wasting 19 mins of my time bcz of u). You’re not making an app. as a favor to us .. we only use the app to keep up with the fast forward technology that you obviously lack ! I wish I can give u zero stars for you huge decline in service.
Just getting worse and worse
Used to be a helpful application that saves you the effort of calling and waiting to make an order. Actually it became a burden itself with the inconvenient long waiting time, not just for delivery, worse, long time to even accept the order by the restaurant/food shop. Besides, it gives error every time u confirm ur order for technical issues. Customer service is unprofessional, one just left the chat without solving my issue or even asking me if I need any further assistance. Another one asked me to uninstall and reinstall the application to solve the technical issue that I just mentioned earlier. So finally I listened and uninstalled the application for good!!!!
Just like every Egyptian application, it can NEVER stay as good as it starts!!!!
- Otlob inc
- 38.7 MB
- Food & Drink
- Requires iOS 8.1 or later. Compatible with iPhone, iPad and iPod touch.
- English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © 2015 Otlob.com
Up to six family members will be able to use this app with Family Sharing enabled.