By Automobile Association Developments Limited
This app is only available on the App Store for iOS devices.
This nifty addition to your smart phone is the easiest way to report a breakdown and the fastest way to get the AA man and his van on the way to you. Because the app can identify your exact location, you’ll be found quicker. You can also follow the AA man’s arrival time and see his van approaching on the map.
• Fuel and parking*
Whenever you’re running low on fuel, our app will help you find the cheapest place to top up. It compares and shows the prices of five different fuel stations nearby on the map, so you’ll never be out of pocket. And if you need a parking space, we know just the spot. All you have to do is set the filters for the type of parking you want – our app will show you prices and times for a variety of places nearby. Once you’ve found a space for your car, we’ll even help you remember exactly where you left it and you can set a reminder so you’ll always beat the parking warden.
• Member Benefits*
Your membership card and the benefits that come with it will also be stored within the app. That means you’ll have access to plenty of discounts on the road such as up to 20% of food and drink and Moto service stations and 20% off at a wide range of restaurants.
• Routes and traffic
We’re thrilled to be able to offer the AA’s trusty Route Planner as part of our app. If you want to, you can choose to avoid tolls, congestion charge zones and motorways and with our Traffic Watch feeding you live information about delays and incidents along the way – you’re bound to have a smooth journey. Just type in the search bar where you want to go and we'll plan your route.
• Car care
As well as being able to tell you what your cars warning lights mean and what you should do, we’ll help you to never forget the important dates in your car’s diary again. Once you’ve stored your car registration number in our app, it will automatically populate those dates and send you reminders of when your MOT, service and tax are due. But, remember to keep push notifications on!
*AA Members need to log in with their Membership number to unlock these features.
What's New in Version 5.1.1
Garage Guide is back working, other bug fixes and performance improvements
2nd complaint 2 years later - see last paragraph
In order to register yourself on the app you need to provide your membership number - which is fine if you have one; however, Halifax bank customers don’t get one (and I suspect there are numerous other corporate memberships too which operate the same way) and so you cannot therefore activate the app. Surely the AA should have thought this through beforehand, but regardless, why has nobody there remedied this since it was launched? Can it be that difficult to provide individual membership numbers for customers like me? Come on AA - sort it out!!!
Have now joined as a full member 2 months ago and just tried to complete my details in order to register with the app. It won't recognise my membership number or postcode ( no reason for this at all!) and says to contact the AA for help. After trawling through AA websites and finding the best number ( nothing obvious) I was finally given another number to ring for so-called App Support. They didn't " specialise" in App support and could not provide any help at all but simply told me to email the problem in. What a joke! In view of the previous issue being duly ignored I don't expect this one will get any helpful response either in which case I shall be cancelling my membership if I do not get s response to this within 48 hours. Absolutely disgusted with the poor level of service and support - basically crap!
Three times in the last 12 months I've used the app to call for help... and three times the service has been exemplary. They pinpointed my location with it and sent someone straight away with no need for me to phone or speak to anyone. Just the tap of a few buttons (and I'm a not very computer-literate 60 year old, so that's how easy it is!) and they are on it. Within seconds. They sent messages to say they were on their way and they updated me on their progress. So very much easier than phoning and being held in a queue when you are already feeling stressed. A wonderful app. If you are with the AA I would DEFINITELY recommend you get this. I think I need a new car though... mine breaks down far too much!
Reported my breakdown using the app. My location was tracked by GPS so didn't need to worry about trying to find out my location. Initially I was sent a message saying that the mechanic would be with me in an hour. However I was able to track the AA van via the app. I was delighted when the AA man turned up about 25 minutes later. The guy was really good with explaining what was going on, and even showed me the problem. He was very friendly, knowledgable, professional with a good sense of humour, much needed on a Saturday night. This is the second time I've had to call on the services of the AA, and this second experience didn't disappoint. I would highly recommend the AA for their breakdown recovery service. Well done 🏆
- Category: Travel
- Updated: 24 July 2017
- Version: 5.1.1
- Size: 68.9 MB
- Language: English
- Developer: Automobile Association Developments Limited
- © Automobile Association Developments Limited
Compatibility: Requires iOS 8.2 or later. Compatible with iPhone, iPad and iPod touch.