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Minicabster - Book a Minicab in London & Compare to Black Taxi Cabs

By Anycabs

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Description

With the Minicabster app you can book a taxi or minicab instantly, simply compare fixed fares from reliable cab fleets and request a driver. You can use Minicabster anywhere in London, Birmingham and Manchester.

Why travel by Minicabster?
- Always know the price up front before you book, no surge prices!
- Book a ride ASAP or plan ahead and pre-book for a future date.
- Punctual, reliable service - or we’ll refund 30% of your fare.
- Save up to 60% compared to hailing a black taxicab.

Booking your transport with Minicabster is uber easy, in only *two taps*:
1) Geo-locate or search for your pickup address
2) Confirm your preferred quote - your driver will be on their way!

TOP FEATURES - you’ll love these!
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- “Take me Home/to the Gym/to Mums” in one tap by saving your favourite addresses
- Pay securely by card via app (you can set as default), or by cash to your driver.
- Geo-Location software automatically picks up your location
- Re-book a journey from the ‘My Journey’ tab
- The app sorts the quotes and highlights the top rated, quickest, and cheapest ride.
- Up to 60% cheaper than black cabs, perfect for airport transfers (Heathrow, Gatwick, Stansted, Luton & more)
- All fleets are reliable, punctual and safe
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Great coverage
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London, Greater London, including City, Camden, Westminster, Hackney, Islington, Tower Hamlets, Hammersmith & Fulham, Ealing, Brent, Haringey, Hounslow, Richmond, Wandsworth, Lambeth, Merton, Southwark, Newham, Redbridge, Barking, Lewisham, Greenwich,

Good Coverage
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Kingston, Merton, Sutton, Croydon, Hillingdon, Birmingham city centre, Manchester city centre

Some Coverage
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Bromley, Bexley, Havering, Liverpool, Bristol, Leeds, Nottingham.

Disclaimer
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Continued use of GPS running in the background can dramatically decrease battery life.

What's New in Version 2.1.8

Minor improvements

iPhone Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
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Customer Reviews

Atrocious service and customer care!! An absolute disgrace.

Booked a cab through the app with their "platinum partner" company 'Premier Cars'. To start, the cab arrived 20mins late. When it did finally arrive the driver could not locate the house, which is on a very normal residential road and needed step by step instructions while I was stood out on the street (not sure what the GPS is for). Then about 6mins from the destination, the driver missed the turning, adding an extra 18mins to the journey! (Not sure if they think we just take cab rides for fun with no actual need to reach the destination). I immediately called 'Premier Cars' to complain and I was astounded at what I was met with. The manager was confrontational, extremely rude, condescending and very unprofessional. Not only did he refuse to accept any responsibility or admit any wrongdoing, he then accused me of complaining unnecessarily and to top it all off continually addressed me as "honey" throughout the conversation, even after I objected to this. (When I eventually did it back to him, he didn't seem to like it. Strange!). I sent a complaint to Minicabster that same evening through the app and have received no response. VERY UNPROFESSIONAL!! Do not use this app or service and stay away from their "platinum partner" cab company. An absolute disgrace.

Booked CAB, called for confirmation, CAB didn’t show up, almost missed my flight!

I booked a CAB for the day after early in the morning. I called them (as I already had issues with them losing booking requests which have been confirmed via their app) and they confirmed that they received the booking and that the CAB would be there at the agreed time. The day after the CAB didn’t show up and when I called them they spent time trying to find back the booking and to find a new CAB. Considering that I had to go to the other side of the city to catch a flight I had to run with public transports rather than waiting for a CAB who might arrive too late. I arrived 5 minutes before the check in closed! A part than a lot of stress now I have to run after them to get my money back (as they charged me for the CAB). I am reporting them to the onbundsman considering that this is not the first time I had bad experiences.

Unreliable service

Today I have booked a FEW rides none of which has came through altho I have received text confirmations (which some of them had date of January, some different price then agreed etc) The booking wouldn't go through the system, and after wasting 30min on rain with many suitcases and phone calls to all the numbers I have received on my txt confirmations and directly to the minicabster central I was luckily saved by a neighbour who had booked me an uber which costed 7£ much less then what I was offered via this app sadly and the cab never came. Had few good experiences with this app some time ago, but recently for few months as if there's some bug and I get confirmed journeys which I haven't booked or different from what I was promised. Otherwise would be a great thing if it would work.
Hope you guys fix it, until then I will use uber

Minicabster - Book a Minicab in London & Compare to Black Taxi Cabs
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 2.1.8
  • Size: 19.7 MB
  • Language: English
  • Developer:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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