iPhone Screenshots


The official Arriva Bus App has a range of features designed to make it easier for you to get around on regional Arriva buses in the UK. Whether you want to know the live departure time of the next bus, where the nearest bus stop is, or how to get to your destination, the Arriva Bus App is for you.

Since launching in late 2013, the app has been downloaded over 1 million times across all platforms and is being used by Arriva customers on a daily basis. When things are unfortunately not running to plan, customers are using the app to know when and how we can still get you to your destination. You can also use it to find out which day saver pass you require for your journey and even purchase it as a mobile ticket, or simply contact us using your preferred method.

Find out more at www.arrivabus.co.uk/app

App Features

1. Trip Planner
This will help you plan how to get from A to B. It can detect where you are and plan from there, or you can tell it where you want your journey to begin. It will work from postcodes, bus stop name, or place names.

2. Live Map
This will default to your current location, but you can set it to show any starting point, and it will show you a map of your route with the buses actually moving along the route.

3. Bus Times
It will either use your current location or you can input a different bus stop to start from, and it will tell you the time of the next busses buses from that bus stop.

4. m-tickets
This will link you through to the Arriva m-ticket app, which will enable you to buy tickets on your mobile phone.

5. Contact Us
We welcome your feedback using Facebook, Twitter, Live Chat, Email or Phone call

What's New

Version 3.2.0

This release features some minor bug fixes, content updates and Accessibility enhancements around voiceover and font size.

Ratings and Reviews

3.8 out of 5

593 Ratings

593 Ratings

Whoever updated this app recently, should never be allowed near a computer again.


The app used to be good, not perfect by a long stretch but still useable and helpful. But now that it has had its most recent update it is horrendous. Minor things like the font being completely off and all of the GUI being ugly to read isn't even important. What is important is how the bus stops no longer show what time the bus is coming, but instead opt for a "8 mins away" style. This on paper may seem like a good concept, however anybody with a brain would think to put the actual time that bus comes beside it. But no. You have to click on the bus, then scroll through all the stops and find your stop just to see time it comes. This makes the app so much less efficient for its actual purpose. Not only is the "8 mins away" style extremely inaccurate so you will end up missing the time anyway, it doesn't help people who are more than a 10 minute walk from the stop. This is a complete embarrassment for apps everything and I hope it's sorted. #FireWhoeverMadeThis

Poor Services


The application is sometimes useful but it lags a lot and you have to be very patient to be able to find the bus you want to get on. Unfortunately I have to temporarily use arriva bus services in. I have had traumatic experiences on journeys and have even once been accused of having a "fake ticket", which in reality I spent £380 for. Bus drivers often have a negative attitude towards their job and customers. Delays are not represented well and these bus services have caused me to be late to work on several occasions. Really a disappointment we have to put up with this kind of stuff in the UK in 2018.

Buses do have wifi and sometimes charging spots but this doesn't make up for them always being late.

An app that sometimes does its job?


I've used this app for a few years now and two major faults are reoccurring. The first fault being that half the time I can't get the app to open without it glitching out two seconds later (redownloading the app every time I use it is a big pain in the a**). The second fault being how slow the trip planner brings up results, sometimes I can press the search button and wait a good two minutes before I'm shown any results.

However, it is very helpful to track where my bus is. Because arriva are also usually pretty crap with turning up on time too. Maybe there's a theme here?


HaCon Ingenieurges. mbH
47.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, German
Age Rating
Rated 4+
© 2015 Arriva plc


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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