Description

Faster, safer money transfers.

Whether you’re supporting your family or doing business internationally, Azimo makes it easy and safe to send money from your phone, at a quarter of the cost of your bank or high street money transfer provider.

Features and benefits:

- Your first two transfers are fee-free
- Send money to any bank account, mobile wallets and more than 300,000 secure cash pick-up locations
- Instant or one-hour transfers available in 80+ countries, with 24/7 delivery available in many
- Send from 25 European countries to more than 200 countries and territories around the world
- Real-time updates on your transfer, so you know exactly where your money is
- No credit or debit card fees
- FCA-authorised, so you know your money is safe.
- Face ID and Touch ID security, to keep your personal data secure
- In-app customer support offered in 8 languages

Use Azimo to:

- Send money to your family and friends
- Pay medical bills
- Pay utility bills abroad
- Do business internationally
- Fund your relocation to a new country
- Top-up phones worldwide

What’s New

Version 8.3.14

We’ve updated the transfer status screen so that it’s easier to read and understand.

Ratings and Reviews

4.7 out of 5
11K Ratings
11K Ratings
Cbuyer ,

Appalling customer service - AVOID THEM

I’ve transacted almost £10,000 over the last two years to the same account with no problems. But my most recent transaction hasn’t arrived. No idea why, nothing’s changed. Azimo do not seem concerned at all.. “check with our local partner takes 24 hours”.. 24 hours later .. nothing. So for me.. when it works it’s ok (not great as seen better rates elsewhere), but if it doesn’t work you feel very alone as their customer service is appalling and seem disinterested .. I’ll be going elsewhere.

UPDATE - still not got the money and it’s been almost two weeks now . But now they admit they have problems with transfers to Thailand with a “new local partner”. But can’t refund me (why not!!) so have to wait for them to send again...!! Cost me £30 in bank fees to get money out quickly as my family need it - Azimo refused to compensate but offered me an insulting £5 off my next transfer - won’t be claiming that!! A complete nightmare AVOID AVOID AVOID

Developer Response ,

Hi Cbuyer,

Thank you for sharing your experience with us and I'm sorry to hear it wasn't a positive one. Recently we've changed our local provider in Thailand and few of our transfers got erroneously rejected by the receiving bank and then needed to get repaid. This is taking longer than predicted, however I'd like to assure you we're constantly in touch with our local intermediary monitoring the situation and applying pressure so that it's resolved as soon as possible.

Please don't hesitate to contact us via our chat or e-mail in order to obtain the latest update.

Thank you for your patience and kind cooperation.

Urszula from Azimo Customer Care

5pamelot ,

Great app, makes money transfers painless...

I am using Azimo for years now, sending money to Poland monthly, and never had any delay or problems from them. If there was delay, it was my bank, who objected, waiting for confirmation, it was my own order. If not done on weekend, and no objections from bank, than transfer is almost instant, similar after confirmation.
Also exchange rate is good, no commission, and low fee, what over the years saved me hundreds £.
Only extra bit lacking here is skipping bank account, “to hand payment” option.
Only for that reason I am pushed to use competitors, and I do pay much more than.
Get it now, and safe yourself some good money, Pips !!!

Jaynie Planey ,

Poor service, days of messing around

I signed up to Azimo because of the fee free introductory offer to send money to Nigeria. I initially set up and card payment and after 2 days of waiting (the money was withdrawn) they said the transaction was rejected and I’m to do a bank transfer (without card) so I did this and then waited 3 days (again the money was taken) and then was asked for my ID, I sent a copy of my passport. Then my documents were accepted but 1 day later my account was blocked for “regulatory requirements” nobody will explain exactly what that is but I do feel like I’m some kind of fraud here!! They say the bank can reclaim my money back, but I can’t even log in and their customer services take 24 hours to write back, there’s no quick way of reaching them. Avoid avoid avoid!!

Developer Response ,

Hi Jaynie! Thanks a lot for reviewing us. We're really sorry to hear what happened. "Regulatory requirements" mean the requirements that we have to fulfil as a money transfer company which is regulated by various official bodies, such as the Financial Conduct Company or Her Majesty's Revenue and Customs. As a result of these requirements, we will sometimes reject transfers or block accounts. We wish we could tell you more but that's the only information we're authorised to provide to you. Please don't take this personally. Thank you for your time and for having tried us out. Have a lovely day! Your Azimo Team

Information

Seller
Azimo Ltd
Size
196.5 MB
Category
Finance
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, French, German, Italian, Polish, Portuguese, Romanian, Russian, Spanish
Age Rating
Rated 4+
Copyright
© Azimo Ltd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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