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Babylon is a personalised healthcare service that gives you access to appointments with qualified GPs for medical advice, either through a subscription or the NHS. It’s the convenient way to access GP appointments and obtain any necessary prescriptions, medical information (via our AI-powered symptom checker), from your phone.

• Available 24/7, you can now speak to a qualified doctor for expert advice about your health queries and diagnosis of your symptoms as often as you want via video or phone appointments with GMC-registered NHS GPs.

• Try Babylon Healthcheck, our new check-up tool. It was created by doctors, scientists and epidemiologists to view your body like never before. Build your Digital Twin to explore your body from the inside out. Powered by Babylon's cutting-edge AI technology, Healthcheck can help you learn more about your health and suggest changes for healthier living.

• Our GP at Hand service also offers NHS appointments with a doctor via video call and physical appointments in certain locations*. 

• Prescriptions sent electronically to a pharmacy of your choice for collection within the hour. Your prescription medicine can also be delivered to your home or office - including free delivery in London. 

• Babylon can also make referrals for specialist appointments and therapies. 
• Easy access to doctor notes and recordings of your video appointments online.

• An easy and affordable way to seek expert advice and speak to a fully-qualified therapist, from the palm of your hand, wherever you feel the most comfortable.

• Babylon’s AI-powered symptom checker asks you questions about your circumstances and analyses millions of symptoms in seconds to give you helpful medical information which matches the symptoms entered.

• Use our Monitor feature to help track your health information. The Monitor feature integrates with over 150 existing health apps, wearables and Apple's HealthKit. Babylon helps you track test results, monitor activity levels and health information so you always know how you’re doing. 

Who are the Babylon doctors?
All Babylon doctors are GMC-registered in the UK and IMC registered in Ireland with over 10 years of professional experience.

Can I talk to a doctor face to face?
You can talk to a doctor via live video chat straight through the Babylon app. If signed up to our GP at Hand service, you will be able to see a doctor face to face during a physical consultation in selected locations. 

Can I book a doctor appointment at the weekend? How soon can I get an appointment?
Yes, our doctors are available 24/7 so you can talk to a doctor when it suits you.  

Can I link other health devices to track my health?
Yes, we work with over 100 different health tech wearables. 

Where can I use Babylon?
You can download and use Babylon from the palm of your hand, anywhere in the world, at home, work or while travelling.  

Your data is always safe. For our doctor appointment services, we’re regulated by the Care Quality Commission (CQC) in the UK. Our doctors are GMC registered and have an average of 10 years GP experience. We are compliant with ISO 27001 Stage 1 to protect all medical records and personal data.

Make an appointment in seconds, speak to a doctor in minutes.

Download the Babylon app today and take control of your health.

*To register you will need to switch from your current GP practice. A registration period will apply before you are able to access the service. Available for people living or working within 40 minutes of one of our clinic locations.

What’s New

Version 3.14.0

Hello! We've been busy making some enhancements, fixing some bugs, so you can get the most from it.

Even our app needs a check-up from time to time!

Thank you for using Babylon! If you have any suggestions on how we can improve our service, please let us know at support@babylonhealth.com

Ratings and Reviews

4.8 out of 5
18.9K Ratings
18.9K Ratings

Editors' Notes

When we’re feeling off-colour, the annoyance of scheduling appointments only makes us feel worse. This app puts a lifeline to a doctor right in our pocket so we can get health advice without leaving our couch. It even monitors our concerns to help us stay in tip-top shape. Sure beats sitting in the waiting room.

mr_roboto87 ,

The future of healthcare.

This app is innovative, why? Because it’s changing perception on traditional health management. I was one of those in the UK living in London - that used to wait a minimum of 2 weeks to get an appointment with my GP. Babylon health / GP at hand (NHS) has changed my outlook on healthcare in the UK. I’ve had a few ailments since being a member of Babylon health, and not only have I been seen to within minutes of reporting that ailment - it’s clever health bot has helped put my mind at ease when I’ve been concerned in the past. In serious circumstances the care has been fantastic, the doctors are incredibly knowledgeable, professional and do not ‘cut corners’. I’ve been referred to A&E on one occasion so the doctor was 100%. This app needs more attention and more funding, everyone should have access to this wonderful app. My only (small) gripe has been on several occasions my appointments have not been fulfilled by doctors (they’ve missed calling me) but - they we’re quick to replace the doctor and apologise for doctors occasionally missing an appointment. Again, I think if more funding and more doctors joined, this issue would dissipate. Well done Babylon team! Keep the QUALITY and attention to your end user HIGH. 👍🏼

Harrycdb ,

Lots to like but not sufficiently joined up

Babylon is a valiant attempt to try to improve on the traditional, and broken, GP practices. However despite their vast funding, the system is not yet as smart as it could be. For example, when the video GP recommends an in person appointment, you have to go through a call centre to book the appointment, and this appointment doesn’t appear in the Babylon app. The good thing is, an appointment was available the next day and there was zero wait time at the surgery. But the doctor at my appointment recommended a blood test, though the blood test clinic was in the next room and the blood clinic nurse was free, I had to spend 15 minutes on hold to the phone to the call centre trying to book an appointment, and was told the blood clinic was fully booked - as the nurse put it, “in the time you’ve been on hold, I could have done four blood tests”. The nurse was very kind and did the blood tests in advance of the appointment so I didn’t have to come back later - but it shows the flaws in Babylon’s systems that this cannot be simply automated within the app or the doctor-facing system, or allow more flexibility to give a better patient experience. I wonder whether Babylon are focusing so much on growth and pleasing their Investors they have forgotten about building a first class and joined up customer/patient experience.

Editors' Notes

When we’re feeling off-colour, the annoyance of scheduling appointments only makes us feel worse. This app puts a lifeline to a doctor right in our pocket so we can get health advice without leaving our couch. It even monitors our concerns to help us stay in tip-top shape. Sure beats sitting in the waiting room.


Babylon Partners Limited
213.9 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating
You must be at least 17 years old to download this application.
Frequent/Intense Medical/Treatment Information
© Babylon Partners Limited


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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