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Babylon is a personalised healthcare service that gives you access to appointments with qualified GPs for medical advice, either through a subscription or the NHS. It’s the convenient way to access GP appointments and obtain any necessary prescriptions, medical information (via our AI-powered symptom checker), from your phone.

• Available 24/7, you can now speak to a qualified doctor for expert advice about your health queries and diagnosis of your symptoms as often as you want via video or phone appointments with GMC-registered NHS GPs.

• Our GP at Hand service also offers NHS appointments with a doctor via video call and physical appointments in certain locations. 

• Prescriptions sent electronically to a pharmacy of your choice for collection within the hour. Your prescription medicine can also be delivered to your home or office - including free delivery in London. 

• Babylon can also make referrals for specialist appointments and therapies. 
• Easy access to doctor notes and recordings of your video appointments online.

• An easy and affordable way to seek expert advice and speak to a fully-qualified therapist, from the palm of your hand, wherever you feel the most comfortable.

• Babylon’s AI-powered symptom checker asks you questions about your circumstances and analyses millions of symptoms in seconds to give you helpful medical information which matches the symptoms entered.

• Use our Monitor feature to help track your health information. The Monitor feature integrates with over 150 existing health apps, wearables and Apple's HealthKit. Babylon helps you track test results, monitor activity levels and health information so you always know how you’re doing. 

Who are the Babylon doctors?
All Babylon doctors are GMC-registered in the UK and IMC registered in Ireland with over 10 years of professional experience.

Can I talk to a doctor face to face?
You can talk to a doctor via live video chat straight through the Babylon app. If signed up to our GP at Hand service, you will be able to see a doctor face to face during a physical consultation in selected locations. 

Can I book a doctor appointment at the weekend? How soon can I get an appointment?
Yes, our doctors are available 24/7 so you can talk to a doctor when it suits you.  

Can I link other health devices to track my health?
Yes, we work with over 100 different health tech wearables. 

Where can I use Babylon?
You can download and use Babylon from the palm of your hand, anywhere in the world, at home, work or while travelling.  

Your data is always safe. For our doctor appointment services, we’re regulated by the Care Quality Commission (CQC) in the UK. Our doctors are GMC registered and have an average of 10 years GP experience. We are compliant with ISO 27001 Stage 1 to protect all medical records and personal data. 

Make an appointment in seconds, speak to a doctor in minutes.

Download the Babylon app today and take control of your health.

What's New

Version 2.17.0

We've been hard at work making a ton of small changes to help you get the most from babylon.

- We have introduced new tools to give you more control over your data.
- We have updated our Terms and Conditions and Privacy Policy.
- Fixed an issue which might prevent you from reviewing some of your completed appointments.
- Fixed an issue which might block your progress in uploading a profile picture for your family members.

Thank you for using babylon! If you have any suggestion on how we can improve our service, please let us know at support@babylonhealth.com.

Ratings and Reviews

4.8 out of 5

8.3K Ratings

8.3K Ratings

Editors' Notes

When we’re feeling off-colour, the annoyance of scheduling appointments only makes us feel worse. This app puts a lifeline to a doctor right in our pocket so we can get health advice without leaving our couch. It even monitors our concerns to help us stay in tip-top shape. Sure beats sitting in the waiting room.

Great app, but some issues


The app itself is great, and it’s brilliant to be able to speak to someone so quickly. However, since this doesn’t allow doctors access to your medical records I’ve found you can’t actually access the treatment you need at times. Even a simple vitamin D prescription wasn’t possible because the doctor couldn’t see my blood test results. The doctor also seemed confused as to why I booked through the app instead of just going to my gp.
It’s a nightmare to get an appointment when you work full time, so I used the app instead... I feel like maybe I should have just gone to my gp anyway. The pharmacy I eventually went to, had no idea how to deal with private prescriptions, then told me they cost more (which I wasn’t aware of) then made me go to see my doc anyway and get another prescription...
so yeah. Good in principle but needs a stronger connection to NHS gp’s to get it’s full potential.



Dislocated my kneecap and had an appointment via the app with a doctor the next day - great. Doctor was professional and helpful and said he’d post me a form about an X-ray I need to have. A week later I hadn’t received it, so after emailing and still no form, I called the help line - they’d sent the form to my old address (despite confirming that they had my current address on their system). So now two weeks later they say they’ll post another and it will arrive the next day. Almost a week later and still no letter. So I email and ask for them to email it, which they respond to a week later and send me the form. Turns out the ‘form’ is just a piece of paper with no instructions on at all - just the details about my knee I gave over the phone (and still with my old address)! It’s now been weeks of struggling to walk with no clarity on what the problem is. A total shambles. Such an important app that started so hopeful, but is just a total waste of time in practice. Get your act together Babylon.

Developer Response

Hello, thanks for your valuable feedback. We're very sorry to hear you had a troublesome experience with our service. This has been raised with our Clinical Operations Team and we'll put steps in place to avoid that this will happen again. If there's anything we can do for you, please just let us know at: support@babylonhealth.com. Thanks, The babylon Team.


Babylon Partners Limited
261.1 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
You must be at least 17 years old to download this application.
Frequent/Intense Medical/Treatment Information
© Babylon Partners Limited


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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