Our app helps you stay on top of your money. It’s packed with features to make banking with us fast, convenient and more secure than ever. Built-in security technology keeps your banking details safe and private. And you may be surprised by what you can easily do on the move:
- Log in quickly and securely with Touch ID*, Face ID** or a 3-character combination from your memorable information
- View your account balances, transactions and statements
- Check payments going in and out
- Add new payees
- Make transfers and payments home and abroad
- Set up standing orders
- Pay your loan or credit card bill
- Pay in cheques.
Had a mishap with your purse or wallet?
Don’t worry. With the app you can easily report lost or stolen cards and order replacements.
Cautious about your personal details?
Reset your Internet Banking password, contact phone number or email address, securely in the app.
With the app you can also:
- Apply for loans, savings, cards and more
- Earn as you spend with Everyday Offers
- Call us quickly and safely – we’ll already know it’s you so can connect you without the usual security checks.
New to this app? You’ll need to set it up by registering your device first. You’ll need:
- An up-to-date phone number registered with us
- Bank of Scotland UK personal account
- Internet Banking username, password and memorable information (you can create these in the app).
KEEPING YOU SAFE ONLINE
We use the latest online security measures to protect your money, your personal information and your privacy. This includes preventing connections from the app on devices that we think have been tampered with. We also have an online banking guarantee: http://www.bankofscotland.co.uk/securityandprivacy/security/what-we-are-doing/
We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from BANKOFSCOT.
Mobile Banking is available to our Internet Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.
Everyday Offers is available to Bank of Scotland current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.
* Touch ID requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models).
** Face ID requires iPhone X.
When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.
Apple, the Apple logo, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.
Please note that features requiring the use of your device’s phone capability, such as Call us, won’t work on iPads.
Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Ever lost or damaged your card – or forgotten your PIN? Everything you need to sort this out is now in one place. Open the main menu and tap ‘Card Management’.
Due to growing demand on iPads, you can now register the app on more of your devices.
Some customers have reported being unable to enter their activation code in the app after registering for Internet Banking. If this happens, please complete registration on our website and return to the app to set up Mobile Banking.
Ratings and Reviews
I find this app on my large screen iPhone is better and easier than using my PC, whether it’s checking transactions, making payments or managing standing orders and direct debits. (I use a PC double boot system on the PC so banking is done on a dedicated operating system rather than sharing with risky internet browsing - a safer and necessary ‘faff’.) The app is clear and functional, ideal for parallel viewing of account details and my own finance spreadsheets at the same time. The occasional need to check an account while out and about is easy using the selective password system and 4G (not someone else’s Wi-Fi, I hasten to add).
Thanks for the feedback
Very good overall
This app is very good and very helpful. The reason I'm refraining from giving 5* is that I have had a lot of issues with requesting a change of address and/or a change of PIN. For some reason, the registered address of a savings account is stored separately from the registered address of a credit card that is tied to the same account (god knows why BoS does it this way). For a very long time, the app just used to give me an error when I was submitting such request and the only way was to call (long wait on the phone but that's a different matter). I finally got the right address in through the phone.
Thanks for the feedback and apologies for any inconvenience. Anthony.
This is a magnificent app by Bank of Scotland. I use it daily on my iPad or iPhone to keep track of my bank account and credit card balances, without the hassle of logging on to a desktop or laptop. You can check balances, pay bills, move money, create new payees, delete direct debits and virtually everything else you would do via a desktop computer, all whilst on the go, if you fancy. It's easy to log in too, yet appears very secure. I can't fault the app at all and would thoroughly recommend it..
Up to six family members will be able to use this app with Family Sharing enabled.