Brand Republic app
By Haymarket Business Media
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The Brand Republic app delivers the latest news, features, opinion and jobs from Brand Republic direct to your iPhone.
Bad App Worse customer service
The app doesn't load all the content areas I have selected (Despite the fact I am a fully paid up subscriber to all the BR content & I have re-installed several times with no change )
I raised the issue with BR 6 weeks ago , not only is it not resolved , no one has even contacted me to try to resolve it .
I got no reply after a week , so I chased. I got a holding response telling me someone would be in touch. No one did . I chased again . I got asked for my mobile # so someone could call me back. I gave it 2.5 weeks ago but have heard nothing since.
If only they could read some publications that regularly stress the importance of putting the customer first & the power of social media to amplify any examples of hypocrisy & poor customer service . But where to find any content like that .....?
Easy to way to keep track of the latest marketing and media stories.
The most useful tool i have ever cone across for a Digital and Marketing Director.
- Category: News
- Released: 30 April 2012
- Version: 1.0
- Size: 0.7 MB
- Language: English
- Developer: Haymarket Business Media Ltd.
- © Brand Republic
Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch.