BT Cloud
By British Telecommunications plc
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Description
BT Cloud is a free online storage, backup and sharing service for BT Broadband customers. You can use BT Cloud to:
- store content from different devices in one easily accessible place
- set automatic backup for peace of mind
- view and edit files on the move
- share safely and privately with your family and friends.
BT Cloud is accessible via your smartphone, tablet, computer and through the secure web portal at www.btcloud.bt.com. For any login issues or support questions, contact btcloud.support@bt.com.
App Features:
- Automatic backup:
Keep your pictures and videos safe if anything happens to your iPhone or iPad. Simply turn it on and BT Cloud will keep an up to date copy of all your pictures and videos, which you can recover if your device is lost, stolen or damaged.
- Organise your digital life:
Get control over all the files and photos scattered across your different cameras, computers and devices, with one safe and private storage space.
- Access anywhere:
On-the-go access to all your files from the app, including files automatically backed up from your computer and other devices.
- Flexible working:
Edit your files in BT Cloud Sync and they automatically update across all your devices, so you can work and play seamlessly across multiple devices.
- Controlled sharing:
Share files and folders with selected friends by sending a link, or choose easy sharing to Facebook or Twitter. There are no size limits and you can stop sharing at any time.
- Offline access:
Mark selected files as ‘Offline’ so can watch your videos, see photo slideshows and listen to your music even when you’re not connected to the internet.
- Safe, secure and private:
We won’t use your personal content in marketing, profile your files to serve you targeted ads or sell your data to third parties. All your content is stored within the EU and protected by EU privacy laws.
Remember – the more devices you connect, the more files you can access and protect! What’s more, there is no limit to the number of devices you can connect to your account. Visit bt.com/cloud/download on your computer or other mobile devices to download BT Cloud.
How to use the BT Cloud app:
1. Download the app and activate your BT Cloud by following the directions on screen. You’ll need to be connected to the internet.
2. Remember – this app is exclusively for BT Broadband customers! You’ll need your BT ID and password to log in. If you don’t have these, just follow the links in the app or visit bt.com/myextras.
3. After login, follow the set-up instructions to set auto backup and name your device.
4. The items you’ve selected for automatic backup will begin to transfer immediately. The speed of transfer will depend on the amount and size of your files and the speed of your 3G/Wi-Fi connection.
5. Don’t worry – your back-up will continue any time you have the app open and a data connection. You can choose in the Settings whether to allow back-up over 3G or only over Wi-Fi.
6. Visit bt.com/myextras to install BT Cloud on your computer and find out which other devices are compatible.
7. Check out how much storage you’re using via the icon at the bottom of the app or at bt.com/myextras – just click on the tile labelled ‘BT Cloud’.
Terms and Conditions apply – see bt.com/cloud/terms for details.
We’re always making improvements to the app and product and we love to hear your views – so if you’ve got a comment or suggestion, just drop us an email at btcloud.support@bt.com.
What's New in Version 2.20.200300
- A new and improved 'All Files' (home) view showing your content grouped by file type for easier browsing
- Optimised support for iOS7
- Minor bug fixes and improvements
Customer Reviews
Doesn't work
This works great on my iPhone and on my pc but my iPad no way won't even login, brings login screen up put in details it thinks about it then back to blank login screen. It also flashes up a screen when you first go into the app not sure what that is as it just flashes up then goes. Please sort this out bt I pay you enough money every month and this is one of you selling points but it doesn't work.
Infuriating
Works OK on the pc, but on the iPad every time you log in you are forced to add an additional device, then when you get in have fun trying to delete it again using the misleading instructions (tip: hover over the word device, not the actual device itself on the web site). I have the free allocation, but was interested in the relatively good value of the paid for top up. Never mind back to drop box.
Bt cloud one improvement.
The app is brilliant the storage is great but I would like a passcode screen when re opening the app instead straight in to the apps or keep logging in, apart from that love the design.

- Free
- Category: Productivity
- Updated: 27 March 2014
- Version: 2.20.200300
- Size: 6.7 MB
- Language: English
- Developer: British Telecommunications plc
- © British Telecommunications plc
Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimised for iPhone 5.









