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BT Mobile

By British Telecommunications plc

This app is only available on the App Store for iOS devices.


The BT Mobile app helps you keep tabs on what you’ve used and what you’ve got left in your mobile plan.
Got more than 1 SIM on your account? You can now check on all your SIM within the app.

You’ll find answers to important questions such as:
- How much data have I got left this month?
- How many minutes and texts have I used?
- Have I spent anything on top of my plan?
- When will my allowances reset?
- How much do I spend when I go abroad?

Also don't forget that as a BT Mobile customer you have unlimited access to more than 5 million BT Wi-Fi hotspots across the UK. The app will also help set up your phone to automatically connect to a hotspot whenever you’re in range of one.

The BT Mobile app is not available for BT business customers and you need to have a BT SIM in your phone to setup the app.
If you have any trouble with the app, don’t hesitate to contact us at
Want to know more about BT mobile? Go to

Want to know more about BT mobile? Go to

What's New in Version 2.60.5

A shiny new look for the app with improved speed and performance.

iPhone Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3

Customer Reviews

Doesn’t work on iOS 11

This app used to wok fine and was actually quite good. Then, as soon as I upgraded to iOS 11, it stopped working and now it won’t show me ANY of my current usage - so useless, basically! I have tried to report this to BT via the app but that feedback facility didn’t work either! If BT spent as much time and money on it’s telecoms business as it does buying pointless Premiership football, then they might produce an app that actually works!

Ash - It says ‘Update failed’ whenever I try and access the ‘My Account’, ‘My SIM’ or ‘Roaming’ tabs. The only tabs that work are the ‘Help’ and ‘Settings’. When I reset the app it works ONCE and refreshes the usage data, after that, the whole thing doesn’t work again and says ‘Update failed’ - Really frustrating!!!! I am using iOS 11.1.1 on an iPhone 6s.

Fault with allowances showing

Good app but most of the time it comes up can’t show information and you have to go online. This is on an iPhone X and I’m a new BT Mobile customer. You slide down to refresh and it works.

The only thing I would say is that when you go on the app the data says 0 then it goes up to your full limit then back down it would be best if it just showed the allowance or if it had to move it show go up from 0 to what you have left.

Doesn’t auto-refresh

There’s only one thing this app needs to do, and do well, which is to show your remaining allowances. Sadly it fails on that exact point, opening with an error message and requiring a manual refresh to display allowance information. It used to work, so giving 3 stars for effort. Please fix. There’s also no need to animate the bars on the usage info. All I need to know is what remains. Just jump straight to that number please!!

BT Mobile
View in iTunes
  • Free
  • Category: Utilities
  • Updated:
  • Version: 2.60.5
  • Size: 6.4 MB
  • Language: English
  • Developer:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.

Customer Ratings

Current Version:
All Versions: