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BT Wi-fi

By British Telecommunications plc

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Download the free BT Wi-fi app to get online automatically at over 5m hotspots in the UK. BT Broadband customers get FREE and unlimited BT Wi-fi access. To login to the app you will need your BT ID or your primary email address ( or which was sent to you in your order confirmation email. You will only need to login once and the app will automatically connect you when in range of a hotspot.
If you have forgotten your username or password, go to

*NOTE* We are aware of issues with the devices ability to connect to hotspots. This is not within the apps control. If you’re experiencing problems with automatically connecting when in range of BT Wi-fi hotspots, please check your devices auto-join settings are turned on. Go to ‘Settings’ and select ‘Wi-Fi’. Look for a BT Wi-fi network and click on the (i) icon to the right of the network you’d like to connect to. Now select to turn ‘Auto-Join’ and ‘Auto-Login’ on. If you are still having problems, update your device software by going to General > Software Update.

Key features:

• Connect automatically to your nearest hotspots
• Use the new and improved BT Wi-fi map to find and get directions to your nearest BT Wi-fi hotpots
• Use the app to avoid going over your 3G/4G data allowance

Who can use the BT Wi-fi app?

• All BT Broadband customers
• BT Business Broadband customers
• BT Wi-fi 3 & 12 Month Unlimited subscription customers

Need help?

Tweet us @BTCare or email us using the ‘Leave us feedback’ section under ‘Help’ within the app. Our helpdesk will contact you to solve your issue and help you get online.

What's New in Version 6.1.8

Bug fixes.

NOTE: If you’re having an issue with the app, please can you contact the helpdesk via the Help section within the app and select “Leave us feedback” and include the reference BTAF to help us understand the issue you are experiencing.


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Customer Reviews

Awful and useless

So I've been a bt broadband customer for a few years now and I have a bit account on the Internet with no problems at all but whenever I try to log on to by to connect to hotspots on my wifi settings logging in says that it's incorrect even though it works on the Internet so I thought this app would make a difference. So I got it and logged in but nearest hotspot is over seven miles away but still on my settings it says. "BT WiFi" and "BT WiFi with FON" and says that they are hotspots which is good because it automatically logs me in to them. However, it does not actually let me connect to this by wifi on settings so I'm not sure if I have to be in a listed hotspot on the by wifi app or what!

Just awful

This is the worst app I have in my phone but one I have and would like to use. The inconsistency is unbelievable and is frustrating. Your device will pick up the wifi but the app tells you it's not detected therefore does not allow you to join. It may work ( although it cuts in and out) for a while but then will do the point mentioned for days before it decides to play ball again. Bt are awful and although support good services v competitors have an issue with reliability. If you have to have it because you can get out when you can

Must get this app 😘🍫

This app is the best it always works at BT hotspots it's the best honestly some people say it's bad but they obviously don't no what there talking about and don't no how to use it cause this is the best app why would you only give it 1 star it should have 5 stars off everyone so everybody get this applets the best 👑💕😍👭

BT Wi-fi
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Lifestyle
  • Updated:
  • Version: 6.1.8
  • Size: 5.9 MB
  • Language: English
  • Developer:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimised for iPhone 5, iPhone 6, and iPhone 6 Plus.

Customer Ratings

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